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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional, capable of providing timely and accurate data to ensure reimbursement for patient services. Offer strong clinical and customer service skills gained through 1+ year of experience within a high-volume dental practice. Maintain and safeguard patient privacy and condentiality. o Work with high standards and dedication expected in the medical profession. o Adept at shifting priorities and bringing exibility to dynamic situations. o Demonstrate independent work initiative, sound judgment, and attention to detail. o Microsoft Ofce Applications: MS Excel MS Word MS Outlook MS Access. o Communication Platform: Zoom.KEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO, PPO, and POS) Workers Compensation Medical Ofce Procedures Scheduling Insurance Verication Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Ofce Operations Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT) EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2022 Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certicate PROFESSIONAL EXPERIENCESwedish Cancer Institute Seattle, WA 02/2022 05/2022 Front Desk Coordinator, Contract onlyo Perform day to day administrative functions and general ofce duties but not limited to word processing, copays, ling, faxing, answering phones and data entry.o Greet patients/visitors to the department in a manner that is helpful and friendly. o Collect copays and take care of all billing.o Verify insurance benets for patients and advise them of coverage. Hytek Finishes Kent, WA 01/2014 11/2021Customer Service Representativeo Maintained production records and controlled timing and order of immersion in coating solutions. o Checked nished work for correct thickness of deposits and handled inbound and outbound phone calls. o Reviewed each production phase to verify product conformance with project specications and adjusted settings to achieve desired targets.o Signed forms for documentation regarding parts completed and entered data. Protective Coat Inc. Kent, WA 03/2010 12/2014Assembly Worker / Machine Operatoro Handled inbound and outbound phone calls.o Removed surface imperfections, applied special undercoat, and sealed seams to ready surfaces for paint application.o Met exacting tolerances when sanding and sealing nal nishes. o Organized safe and compliant disposal of hazardous materials to protect team members and local environment from damage.o Executed work orders for painting team as part of larger project schedule and handled cleaning duties. Dr. Weed Mercer Island, WA 05/2007 02/2009Orthodontic Assistanto Interfaced with patients via inbound and outbound phone calls. o Informed patients of oral health tips, orthodontic appliance care, and home instructions. o Scheduled appointment for new and existing customers, factoring in provider availability and scheduling loads. o Prepped examination rooms, sterilized equipment and instruments, and maintained appropriate tray setup. o Documented patient information and treatment, veried insurance, and assisted with x-ray procedures. o Assisted with dental procedures, including molds, dentures, and application of products. |
