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Click here or scroll down to respond to this candidateRESUMECandidate's Name AINS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESkills:Multi-jurisdictional Litigation Management- Commercial, Construction Defect, Umbrellas, Property, Commercial and Personal Auto Litigation, and Severe Bodily Injury. Advance Litigation Management. Legal Expense Analysis. Post trial analysis and coaching of staff. Reinsurance management.Extensive Mediation and Trial Experience in the following States: FL, GA, AL, MS, LA, MO, TN, NE, IL, IA, OK, KS, and NY.Liability-Commercial capped and uncapped Auto/Construction Defect/ CGL/ Property/ and Injury (up to $5 million in exposures/settlements). Umbrella analysis (up to $2 million in exposures/settlements). Excess and Surplus Auto, Commercial, CGL, and Property. Complex Bodily Injury. BI and Litigation Auditor.Auto- Commercial and Personal Lines Auto Supervisor, Litigation Manager, CAT-Fraud, Subro Team Leader, Umbrella, Auto Claims Auditor, and 20 years Field Auto appraiser.Commercial and Personal Lines Property- Managed up to $2 million in exposures for Commercial, Construction Defect, and Personal Lines Property claims. Managed Property Subrogation. Managed Excess Carriers. Managed Umbrellas. Team Auditor. Twenty-year Field Property Appraiser.Education: University of Central Missouri- B. S. Industrial Security (loss prevention/risk management)IIA- AINS designation- Certificate of General Insurance (Ins 21, 22, 23)HAAG Engineering- Certified Residential Roof Inspector-ID: 9922060422019- 2023Claims Director/ Corporate Subrogation Specialist-Security Mutual Insurance CompanyManaged two Litigators (Commercial, New York Labor Law, and Property), a Property Supervisor, and three direct Property Specialists on approximately 500 open claims.Liaison: external- Primary Excess Coverage contact. Claims liaison with NY Division of Financial Services.Primary internal liaison with Underwriting, Marketing, IT, Accounting, and HR.I was awarded $2 million in reserve and settlement authority.Collected $1.435 million while operating as the Subrogation Specialist which was a 600% increase compared to my predecessor over a four- year period utilizing my new subrogation program Operation Sub-Alert. 100 deductibles returned to insureds on Subrogation recoveries.Decreased property claims handling times by 70% utilizing my new program Operation Top-Gun.2012 to December 2018Senior Claims Manager, Williams & Company Consulting, Inc.TPA Manager overseeing approximately 750 claims and $90 million in complex commercial exposures. Managed three Supervisors, eleven Claims Specialists, and four administrative staff. Additionally, I personally handled all subrogation, and co-handled the adjudication of litigated third-party property damage and injury claims in MO.$1 million dollar policy limits exposures on all losses.Weekly conducted audits of staff and provided feedback and coaching.National speaker on Subrogation.Team reduced company exposures from $90 million to $55 million over my six- year tenure.Increased direct subrogation recoveries by 50%.2005 to 2012Enterprise Holdings Supervisor/ Litigation Senior AdjusterMulti-jurisdictional Commercial Auto Claim Supervisor (Fleet) with up to 10 direct reports. Supervised and trained the Regional Office primary Litigation team. Quality team Auditor for 6 years. Trial/Mediation experience in five states GA, AL, FL, MS, LA.Member of the litigation team that won the largest case (first year alone $55 million in savings) in Enterprises history, Vargas v. Enterprise Leasing. Victory eliminated vicarious liability in 15 states for rental car companies.Reduced average defense bills by 10%.During an annual Quality Audit, obtained a very rare 100% audit score while handling Auto litigated claims.Primary Auto Physical Damage Regional Office Trainer.1992 to 2005Nationwide Mutual Auto Supervisor/Claims Specialist 1Handled multi-jurisdictional Auto appraisal and litigated Auto/ PD/ and Bodily Injury claims. Ran all aspects of the Regional Office Auto Physical Damage program including staff development and training. Supervised up to 17 staff members.Increased net salvage recovery from 9.8% to 13.5%.Changed total loss evaluation metrics lowering our average total loss payment by $69 per vehicle.Decreased average auto storage costs from $220 to $150 per vehicle.Awarded a rare $100,000 in Field settlement authority. |
