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Click here or scroll down to respond to this candidateCandidate's Name
Sicklerville, NJ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI aim to use my experience and skills in a challenging role at a dynamic organization. My goal is to apply my leadership, adaptability, and problem-solving abilities to drive progress and collaboration. I'm looking for a role that lets me leverage my track record for personal and professional growth in a forward-looking environment.During the period spanning January 2023 to June 2024, I dedicated my time to caregiving responsibilities for my mother, facilitating her seamless transition to a long-term care facility. Authorized to work in the US for any employerWork ExperiencePersonal Banker IIIPNC Bank - Medford Lakes, NJJuly 2023 to PresentExperienced finance professional with a strong background in managing client accounts and finances. Proficient in overseeing all aspects of clients' accounts, offering banking services, and providing investment advice. Managed client accounts and finances, providing comprehensive banking services, such as loans and credit cards. Advised clients on investment opportunities and financial strategies. Manager and OwnerHeavenSent Management Group LLC - Sicklerville, NJ March 2008 to PresentProfessional Summary:Results-driven and detail-oriented professional with over 15 years of experience in event planning, entertainment management, and facility coordination. Proven expertise in seamlessly executing exceptional meetings, coordinating logistics, and managing high-pressure environments. Adept at developing strategic plans, negotiating contracts, and ensuring client satisfaction. Known for exemplary leadership, effective communication, and fostering teamwork to deliver successful, star-quality events. Skilled in talent recruitment, staff training, and implementing innovative ideas to drive productivity and achieve organizational goals.Key Skills: Event Planning and Execution Entertainment Management Team Leadership and Mentoring Contract Negotiation Talent Recruitment and Development Marketing and Promotion Budgeting and Financial Management Client Relationship Management Logistics and Facility CoordinationProfessional Experience:Event Planning and Entertainment Management: Demonstrated exceptional work ethic, professionalism, and efficiency in coordinating event administration functions, training managers, and overseeing client management operations. Collaborated with cross-functional teams and third-party vendors for strategic planning, resource management, logistics, and issue resolution. Provided leadership in event direction, artist and talent development, and strategic marketing campaigns. Conducted continuous assessment of key considerations, potential issues, and resource utilization. Identified and utilized talent among team members and effectively recruited professionals. Managed administrative and financial aspects of events and client management, presenting important information to staff, client representatives, and relevant parties. Successfully executed large-scale events, implementing innovative ideas to ensure star-quality outcomes. Selected, supervised, and trained staff, achieving productivity goals and leading teams on vital projects. Developed strong leadership skills through managing small and large projects as well as small businesses.Booking and Marketing: Conducted booking, promotion, and contracting of shows within the USA, including tour management and document creation such as contracts, show offers, press kits, itineraries, and equipment needs. Facilitated direct communication with purchasers, show promoters, venue representatives, artist managers, tour managers, publicists, record companies, and artists. Maintained knowledge of laws applicable to contracts in the music industry, ensuring the creation of protective music contracts. Mentored junior managers, providing industry insights, effective communication techniques, and stress reduction strategies.Banking SpecialistTD Bank - Mount Laurel, NJNovember 2020 to January 2023Professional Summary:Dedicated banking professional with a strong commitment to customer satisfaction and data security. A proven track record of upholding the confidentiality of sensitive bank records and client information. Skilled in delivering top-tier customer service, consistently surpassing satisfaction metrics, and driving sales by promoting bank products. Proficient in meticulously verifying financial transactions to ensure data accuracy. Adept at fostering inter-branch collaboration to optimize operational efficiency. Demonstrated ability to consistently achieve performance objectives through exemplary sales and customer service competencies.Key Skills: Exceptional Customer Service Confidentiality and Data Security Sales and Referral Generation Thorough Financial Transaction Verification Effective Inter-Branch Coordination Achievement of Performance GoalsProfessional Experience:Banking Customer Service Representative: Safeguarded the confidentiality of bank records and client data, rigorously adhering to data security protocols to prevent potential breaches. Expertly directed customer inquiries to the appropriate branch personnel, ensuring swift and accurate issue resolution. Consistently outperformed customer service satisfaction benchmarks by providing tailored assistance and effectively addressing customer queries. Actively promoted and processed sales referrals, resulting in substantial increases in branch sales figures. Meticulously verified the accuracy and integrity of all checks and funds transfers, ensuring full compliance with banking regulations. Facilitated the exchange of best practices and operational insights between bank branches, acting as a vital liaison. Leveraged exceptional customer service and sales prowess to consistently surpass performance goals. Claims Adjuster/RepresentativeARC Claims Management - Cherry Hill, NJNovember 2018 to August 2020 Possess strong attention to detail and excellent interpersonal and quantitative skills. Conduct thorough examinations of damages to individuals and property. Interview claimants to gather essential information. Review police reports and consult with subject matter experts. Determine the accurate monetary value of claims. Proficient in investigative techniques to gather and organize information from various sources for claims reports.Collaborate with Claims Examiners by submitting detailed appraisals for their review. Key responsibilities: Investigate property damage and personal injuries, including pet-related incidents. Collect pertinent information from sources, such as police reports. Prepare comprehensive reports for the use of Claims Examiners. Scrutinize and investigate potentially fraudulent claims. Collaborate with specialists, including engineers and architects. Compile in-depth reports outlining investigative findings. Provide support to specialists in defending the company against claims contestation. EducationHigh School DiplomaWinslow Township High School - Atco, NJJune 2000Skills Leadership Writing skills Customer service Interviewing Data entry Maintenance Organizational skills Negotiation Sales Credit analysis Time management Cold calling Communication skills Microsoft Office Administrative experience Account Management Financial Services Microsoft Outlook Banking Cash handling Management Project management Events management Microsoft Access Microsoft Excel Microsoft Powerpoint Microsoft Word Medical terminology Document management Social media management Computer skills Retail sales Analysis skills Customer support Contract Negotiation Event Planning Business Management Research Financial Management Computer Networking Strategic Planning Relationship Management Banking Financial services Relationship management Customer relationship management Cold calling Leadership Account management Customer service Information management Events management Budgeting Typing Document management Mentoring Presentation skills Project management Conflict management Windows Upselling Direct sales Telemarketing Retail sales Databases Data collection Google Docs Workday Outside sales Sales Nonprofit managementAwardsBanking SpecialistJune 2022Received a Certificate of Acknowledgment from Leo Salom, CEO of TD Bank, in recognition of outstanding performance and distinction as a top-tier employee at TD. Commended for consistently providing white-glove service to customers and fostering robust business relationships. Certifications and LicensesDriver's LicenseJanuary 2022 to January 2026 |
