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Title Customer Service Shuttle Bus
Target Location US-DC-Washington
Email Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEEducation Everest College Arlington, Virginia Associate of Science 2010-2013  GPA. 3.67 Shuttle Bus Operator LAZ Parking Washington, DC 11/17/2022 - Current Provided excellent customer service while transporting passengers to specified locations according to time schedules. Vehicle maintenance management, to ensure that mechanical, safety, and emergency equipment is in good working condition before and after shift. Safely transport passengers using wheelchairs and other mobility devices with tie downs and the necessary safety straps for travel to assure safety. Shuttle Bus Operator Capitol Heights, MD K & V Limousine 08/2020 - 04/03/2022 Provided excellent customer service while transporting passengers to specified locations according to time schedules. Vehicle maintenance management, to ensure that mechanical, safety, and emergency equipment is in good working condition before and after shift. Safely transport passengers using wheelchairs and other mobility devices with tie downs and the necessary safety straps for travel to assure safety. Shuttle Bus Operator. Washington, DC Laz Parking. 09/2018 - 04/2020Provided excellent customer service while transporting passengers to specified locations according to time schedules. Vehicle maintenance management, to ensure that mechanical, safety, and emergency equipment is in good working condition before and after shift. Safely transport passengers using wheelchairs and other mobility devices with tie downs and the necessary safety straps for travel to assure safety. Package Handler Beltsville, MD FedEx Ground 12/2017-06/2018 Ensuring successful transfer and delivery of packages to the intended destination.  Sorting packages up to 50lbs. for delivery on and off conveyor belts while standing for the whole duration shift . Operating heavy machinery such as hydraulic conveyor belts, pull cars for moving oversized packages and on rare occasions picking up and delivering packages to location for repairs. Transport Assistant Lanham, MD Dependable Transportation 07/2016-10/2016 Provided excellent customer service while transporting customers with disabilities to specified locations according to time schedules. Vehicle maintenance management, to ensure that mechanical, safety, and emergency equipment is in good working condition, before and after shift. Transport customers with disabilities to various engagements, appointments, hospitals, schools, events and special outings while securing passengers for transportation. Assuring passengers safety for car seats, wheelchairs and other mobility devices using seat belts, tie-downs and the necessary straps for travel. Attention to detail while understanding map directions and GPS instructions during operations. Shuttle Driver Arlington, VA Arlington Cemetery Tours 12/2014-09/2015Drove in a safe, competent manner a non-air conditioned tram that consists of a pull car and up to three articulating trailers, on busy public streets and multiple tour loops in a work shift.  Provided excellent customer service while driving passengers over specified routes or to specified destinations according to time schedules. Secure passengers with disabilities using wheelchairs and other mobility devices with tie-down and the necessary straps for travel. Vehicle maintenance management, to ensure that mechanical, safety, and emergency equipment is in good working condition before and after shift.Security Unarmed Annandale, VA Securitas Security Services USA 04/2013-04/2017 Provided excellent customer service while regulating entrance and departure of employees, visitors, and other persons to properly identify individuals. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Circulate among visitors, patrons, or employees to preserve order and protect property while maintaining security of premises.Father McKenna Center Washington, DC Deputy Officer/Monitor 10/2009-03/2010 Responsible for the processing and intake of 25 or more persons entering an adverse and diverse community at shelter. Coordinated a variety of duties for the purpose of delivering services in conformance to established guidelines while patrons spend their duration at shelter: preparing and serving meals, group therapy and creating a leisure environment, i.e. movie night Collaborated functions with residents to build positive rapport. Melwood Horticultural Training Upper Marlboro, Maryland Custodian/Naval Academy 3/2008-4/2009  Proficiently used high powered floor machines, buffers and stippers for cleaning floors. clean building floors by sweeping, mopping scrubbing, buffing and vacuuming. Use procedures for applying chemical cleaners and equipment to alleviate damages to floor and fixtures. Service, clean or supplied restrooms and gather and empty trash.Clean and wipe off rails, walls and high cleaning. Maintain grounds, grass cutting and weed trimming.Reliable Resources Inc. Washington, DC Food Service 7/2006-11/2007 Provided excellent customer service as a competent and knowledgeable professional. .  Served food beverages and deserts to customers in settings as take-out counters, restaurants lunchrooms, business industrial establishments, and hotel rooms. Perform cleaning duties such as sweeping, mopping, and dishwashing, to keep equipment and facilities sanitary.Responsible for post meal cleanup including dishes and dishwasher. LAZ Parking Washington, DC Parking Lot Attendant 2/2005-2/2006 Provided excellent customer service as a knowledgeable professional. Inspect vehicles to detect damages. Issue tickets or place numbered tags on windshields and give customers matching tags for locating vehicles. Take numbered tags from customers, locate vehicles and deliver vehicles or provide customers with instructions for locating vehicles.Subway Deli Bethesda, MD Food Vendor 2/2001-8/2003 Provided excellent customer service as a competent and knowledgeable professional. Served food, beverages and deserts to customers. Perform cleaning duties such as sweeping, mopping, and dishwashing, to keep equipment and facilities sanitary.Awards Affiliations  Dean s list Everest College January 2011- March 2013 GPA 3.67 High School Diploma H.D. Woodson Sr. High School June 1981 Alphonso Brown Award Evans Jr. High School June 1978 Green Construction Workshop (Certificate of Award 2009) CORE: Construction Orientation Readiness Education (Certificate of Award 2009) Skills/Training CDL Class B License w/Passenger Endorsement: Toni Thomas CDL Training Class A/B Proficiency in Microsoft Office Suite, Internet and Email. Excellent oral and written communication skills with experience in educational and professional environments. Utility worker. Warehouse/Shipping and Receiving/Forklift Operator.

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