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Click here or scroll down to respond to this candidateCandidate's Name
Grand Prairie, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEStrong, driven, professional & multifaceted leader with a high level track record for growth and execution. Over a decade of progressive experience and focus in Strategic Business Operations, Sales/ Marketing Management, P&L and budgeting.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceGeneral ManagerStress Free Auto Care - Milpitas, CAJanuary 2020 to Present Hires, trains and motivates all department managers. Directs and monitors all management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals. Plans operations for the coming year and submits to the dealer for approval. Meets with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast. Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance. Monitors the daily operating control (DOC), recommending improved courses of action where necessary. Provides dealer with accurate weekly reports on the financial condition of the dealership. Ensures that the monthly financial statement is complete, accurate and submitted on time to the factory. Develops and maintains a good working relationship with lending institutions and manufacturer personnel. Communicates management policies and procedures to all employees and ensures that they are understood and followed. Provides enthusiastic leadership to help shape employees' attitudes and build morale. Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably. Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness. Reviews and approves compensation plans for all employees. Coordinates with the business office to ensure that records and analyses are maintained accurately. Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs. Resolves any customer complaints that department managers are unable to rectify. Other tasks as assigned.Branch ManagerAuto-Chlor Systems - San Francisco, CAOctober 2014 to December 2019 Provides timely and quality repairs of customers' products Maintains high-quality customer service by assisting with all escalations Train Service and Sales Representatives in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management Managed stock inventory to be compliant with company guidelines and standards Performed EOD, EOM, & EOQ cycle counts of equipment inventory Create & mange quarterly & annual inventory budget ranging from $7M to $18M Obtains receipts and signatures while collecting payments for services and inventory Works to reduce delinquency and accounts receivable without sacrificing customer service standards or relationships Managed supply chain of commercial kitchen equipment & chemical purchases from origin to final destinationHead of MaintenanceHoliday Inn Express and Suites - Clinton, MSFebruary 2014 to September 2014 Maintained all facility repair and work orders for damaged or malfunctioning items (i.e. air conditioners/ heaters, pools/spas, plumbing, etc.) Installed telephone lines and internet routers Prepared daily reports to track all issues handled Distributed tasks daily to staff who reported to me Located contractors and contract out work for any areas needed Held monthly staffing meetingsLead Production TechnicianNissan North America - Canton, MSFebruary 2013 to January 2014 Managed a group of production technicians that built auto units on an assembly line Ensured production area was safe to work, productive and had required inventory Assigned personnel to assist with production processes to ensure production integrity Worked closely with all other divisions within the plant to assure that each finished product met all ISO9000 & ISO14000 compliance assigned for each zone Controlled operating supply usage for assigned zones to maintain and adhere to the budget Ensured assembly line efficiency and neatness to minimize downtime Drilling Fluids EngineerSWACCO LLC - Bakersfield, CAMay 2012 to January 2013 Rig-up and tested mud system and surface equipment Distributed well site data to appropriate contacts Setup monitors and maintained an accurate depth tracking system at all times Identified problems, deviations, and took appropriate actions Mechanical Technician IVHewlett Packard - Houston, TXFebruary 2010 to March 2012 Built network servers and cabs for various clients (Facebook, MSN, BING, Lockhead Martin) Rolled out a multimillion dollar product for the company (initial design and configuration of the"Buccaneer" Product Line Inspected end result of product for quality while making sure all parts were correct and operating properly Installed components, cable management, wired and serviced products Service ManagerPep Boys-Manny, Moe & Jack - Marietta, GAFebruary 2001 to December 2009 Carried out supervisory responsibilities in accordance with the organization's policies and applicable laws Set up interviews, controlled the hiring process, and trained new hires Directed procurement of all types of company owned and operated automotive equipment, materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities Maintained recovery and securing of service center for unclaimed customer vehicles at close of each business day Managed daily preparation of service center, service desk, and equipment prior to each day EducationAssociate in Air Force Applied Science/LogisticsCommunity College of the Air Force Applied Science Skills training budget Marketing Strategic Planning retail sales Microsoft Powerpoint Budgeting Microsoft Word Customer Service (10+ years) Excel (5 years) Team Management (10+ years) Shipping & Receiving (10+ years) Leadership Experience Warehouse Experience English Employee Evaluation Organizational Management Microsoft SharePoint Change Management Outside Sales Logistics ERP Systems Process Improvement Production Management Quality Assurance Supply Chain Forecasting Risk Management (8 years) SharePoint Data Center Experience Supervising Experience Profit & Loss Program Management Military Experience Operations Management Auto service managementMilitary ServiceBranch: Air ForceService Country: United StatesRank: E3October 1997 to September 2000Medical Logistics Journeyman Worked with a small team of planners and medical maintenance specialists to conduct research in evaluating federal government medical logistics equipment purchases designed to improve the nations military medical education and training capability Responsible for developing the Acquisition Plan for the purchase and installation of approximately 100K items valued at over $50MAwardsPresidents ClubJuly 2018Award for Outstanding Achievement Im Outside Sales. Top 10% of the Company, #1 in the Region AssessmentsBasic Maintenance and Repair ProficientMarch 2020Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.Full results: ProficientData Analysis CompletedFebruary 2020Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: CompletedCustomer Focus & Orientation Highly ProficientFebruary 2020Responding to customer situations with sensitivity Full results: Highly ProficientMechanical Knowledge ProficientFebruary 2020Understanding and applying mechanical concepts and processes. Full results: ProficientProject Management Skills: Time Management Proficient June 2019Measures a candidate's ability to prioritize and allocate time to effectively achieve project deliverables. Full results: ProficientOrganizational Skills ProficientApril 2020Arranging and managing information or materials using a set of rules. Full results: ProficientBasic Maintenance and Repair Highly ProficientApril 2020Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: Highly ProficientWorkplace safety ExpertApril 2020Using safe practices at workFull results: ExpertWarehouse associate ExpertJanuary 2020Assesses the tendencies that are important for success in warehouse roles. Full results: ExpertAutomotive maintenance Highly ProficientJanuary 2021Knowledge of vehicles, vehicle maintenance, and repairs Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
