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Title Customer Service Maintenance Technician
Target Location US-WA-Auburn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
DUBRAYEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuburn, Washington Street Address
Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.PROFESSIONAL SUMMARYElbowoods Memorial Health Clinic - Dental Office Receptionist 01/2018 - 01/2019Gerald Tex Fox Justice Center - Head Maintenance Technician 01/2017 - 01/2018WORK HISTORYReached out to existing patients to remind of appointments and about overdue appointments for routine cleanings.Assisted with resolving authorization and payment problems with patients' insurance providers.Minimized infection risks by sanitizing desk, waiting area, and bathrooms every hour. Compiled and input insurance information for new patients. Answered phones and greeted guests at Elbowoods dental practice. Improved patient compliance with rules by maintaining friendly attitude and calm demeanor in challenging situationsManaged appointment calendar for 3 providers and 100+ patients per week.Helped practice maintain current books by promptly collecting payments. Created and updated patients' files in Moon system Greeted visitors and communicated to assess needs and provide direction. Coordinated patient appointments and hospital admissions. Managed registration desk by answering telephones and greeting incoming patients.Diagnosed and independently solved different types of mechanical and electrical system problems.Restored service quickly with excellent troubleshooting and repair abilities.Kept building and grounds clean with regular trash removal, landscaping, and parking lot repairs.Replaced malfunctioning parts such as [Type]s and related broken wires and cables.Promoted workplace safety through strict observance of OSHA protocols.Completed routine maintenance work in line with good practices and care for environmental impacts.SKILLS Dental KnowledgeAccounts Payable and AccountsReceivableDental Office ManagementSoftware Dental EquipmentFlandruea Indian SchoolFlandreau, South DakotaUpdated patient medical recordswith direct intake information andtranscribed practitioner messages.Transmitted medical records andcorrespondence on behalf ofpatients and practitioners. Compiledmedical reports covering specificpatient or general office data.Coordinated patient admissionsthrough proactive communicationwith hospital personnel. Completedinsurance claim forms or otherrequired paperwork. Transcribedphysician notes, detailing diagnosesor recommendations.Nicolete Technical College04/2005High-school Equivalency DiplomaEDUCATIONWild Side  Wahpeton - Material Supply Associate01/2016 - 12/2016Gerald Tex Fox Justice Center - Assistant Head Cook 01/2013 - 01/2015Maintained detailed maintenance documentation according to company and regulatory standards.Met maintenance demands by keeping well-organized supply and tool inventory.Mitigated safety risks and reduced downtime by completing daily inspection and maintenance checklists. Met work needs consistently by keeping good stock of parts on hand. Kept buildings clean and well-maintained for everyday use. Achieved desired performance by aligning and balancing newly installed equipment.Completed regular basic maintenance, including lubricating components and replacing worn parts.Diagnosed malfunctions based on readouts, blueprint comparisons and personal expertise.Performed general upkeep, including repairing structural problems, painting surfaces and polishing floors.Maintained building grounds with skilled landscaping and debris removal.Managed incoming stock, including inspecting and documenting merchandise.Maintained stockroom compliance with safety requirements by keeping areas and equipment clean and in good working orderArranged product in shipping carton to minimize damage during transit.Kept documentation organized, completing forms and updating accounts with orders. Moved heavy loads with pallet jacks, hand carts and reach trucks. Maintained records and reports to facilitate inventory control and security. Retrieved items quickly by maintaining well-organized storage area. Promoted team productivity, keeping adequate materials on hand and supplies for typical demands.Met physically-demanding performance targets, staying in shape to quickly cover long distances each day. Streamlined storage areas by removing excess and obsolete stock. Maximized distribution and replenishment efficiency by keeping storage areas clean and organized.Located, selected and assembled finished goods to complete customer orders.Read and interpreted pick sheet to determine items needed for customer orders.Packed merchandise into boxes for shipment after each item has been marked.Kept tool rooms, supply rooms, and other warehouse spaces organized for easy access.Maintained low risk of spoilage and costs with proper rotation of perishable items.Kept garbage levels low by removing trash between rush periods, as well as at end of day during closings.Chartwells University of Mary, Bismarck - Prep Cook/ shift Supervisor 01/2010 - 01/2013Accounted for food allergies by adapting recipes to remove or substitute ingredients.Cleaned and sanitized workstations according to exact health code requirements.Stayed ahead of expected food preparation demands with weekly order lists.Controlled costs with strong oversight of supply use and food portioning.Maintained team productivity with effective training and continuous monitoring.Inspected foods throughout each shift, verifying quality and attractiveness of each plate.Monitored sanitation practices to ensure employees followed standards and regulations.Supervised and coordinated activities of cooks or workers engaged in food preparation.Incorporated new recipes by marketing offerings and training staff on correct cooking techniques.Brought new employees up to speed quickly through close mentoring.Priced items correctly by analyzing market, cooking labor and materials costs.Instructed cooks or other workers in preparation, cooking, garnishing, and presentation of food.Operated all kitchen equipment safely and in accordance with OSHA regulations.Stored food in designated containers, rotated inventory to reduce spoilage, and noted purchasing needs for supervisor reviewMemorized recipes and cooked meals to meet all required nutrition and portion specifications.Adhered to safety and sanitation requirements regarding food handling, storage, and preparation.Followed corporate recipes and standards to prepare consistent menu options. Met fast-paced customer demands by cooking 400+ meals each day. Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders.Managed incoming supplies, including unloading trucks, rotating perishables, and putting items in proper locations.Used downtime effectively to pre-cook garnishes and restock stations.Operated equipment such as grills, griddles, and deep fryers to prepare a high volume of meals each day.Protected team members from harm by following safety guidelines around hot oil and surfaces.Managed food expertly, batch cooking common items with minimal waste.Kept kitchen clean by regularly attending to stations and completing in-depth checklists at closing.Prepared the kitchen for daily workloads by setting up stations and organizing ingredients.Met kitchen demands with good prioritization skills to work on multiple orders at once.Country Inn And Suites - Administrative support, Laundry Attendant 01/2008 - 01/2010Forest County Potawatomi - Security GuardCrandon, WI  01/1997 - 01/1998Forest County Potawatomi Casino - Security GuardWabeno, WI  01/1992 - 01/1993Helped manage kitchen supplies by accepting deliveries and quickly storing items according to health code standardsMaintained continuous compliance with health code requirements and restaurants' internal sanitation standards, earning high scores numerous times. Work effectively and efficiently alone Can keep books Work well with others Time management Multitasking Task prioritization Materials handling Safety compliance Organize supplies Operate machinery Quality assurance General housekeeping Materials inspection Assemble productsKept adequate inventory of supplies on-hand and organized and reported shortages to management. Helped tear rooms down for housekeepersMaintained accurate counts of linen bins received and load processed.Responded quickly to emergency situations to assess and deflect issues.Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.Completed full building and grounds patrols to spot and investigate concerns. Document duties and mileage for the shift. Dispatch on rotating shiftsResponded quickly to emergency situations to assess and deflect issues.Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.Completed full building and grounds patrols to spot and investigate concerns.Secured premises and personnel by patrolling property and monitoring surveillance equipment.Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

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