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Click here or scroll down to respond to this candidateCandidate's Name
Philadelphia, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated and hard-working no nonsense individual with a committed team first attitude. I have over 35 years sales and marketing experience, 33 of them in the Automotive industry. I have solid references and no background check issues. Excellent communication, computer and training skills. Philly sports fan, enjoy fishing, cards, chess, classic movies and classic rock. Love spending time with my grandkids.Authorized to work in the US for any employerWork ExperienceField RepresentativeU.S. Department of Commerce - Philadelphia, PAJuly 2023 to PresentPhiladelphia Region Field Representative for U.S. Census Bureau. Responsible for accurate data collection for the CPS Survey and all survey supplements. Job duties include making direct contact with potential respondents, scheduling appointments, follow-up calls and closing all assigned cases. Daily report and case updates sent to Field Supervisor. Case work data transmitted every day to PHRO via MCM portal. Maintenance TechnicianKleen Streak LLC - Feasterville-Trevose, PAFebruary 2020 to September 2023Responsibilities included general maintenance and cleaning commercial equipment and buildings. Sales and Finance ManagerChapman Automotive - Philadelphia, PAMay 2009 to February 2020Responsibilities included sales training, desking and presenting deal structures to prospective customers, placing orders for new vehicle inventory and following up with customers to ensure high CSI scores for dealership. Maintained a top customer satisfaction score for over 2 years. Consistent top performance in dealer group F&I month to month profit.Front Desk Manager and Subprime ManagerFamily Dodge Chrysler Jeep - Philadelphia, PAMay 2003 to January 2009Desk Manager duties included creating salesperson schedules, weekly meetings and training sessions. As Subprime F&I Manager was responsible for creating a professional and profitable business model that offered reasonable finance terms for credit challenged customers. EducationGraduate Certification in Electrical wiring and installation Delaware Valley School of Trades - Philadelphia, PA January 1983 to September 1983High school diplomaFather Judge High School - Philadelphia, PASeptember 1977 to June 1981Skills Computer skills Sales Communication skills Leadership Finance Data Collection Commercial Cleaning Presentation Skills Microsoft Office Conflict Management Field Service Case Management Writing Skills Microsoft Word Customer service Inside sales Retail sales Negotiation Data collection Dealership experience Presentation skills Analysis skills Marketing Account management Google Docs Front desk Autodesk Microsoft Excel Automotive sales Management Sales management Salesforce Reynolds & Reynolds Dealertrack Microsoft Outlook Telemarketing Customer relationship management Time management Windows Conflict management Organizational skills Business development Outside Sales CRM Software Merchandising Computer Networking Recruiting CRM software Direct sales Store management Loan processing Financial services Financial management QuickBooks Math Contract management Customer support Research Client services Outside sales Relationship management Computer networking Technical sales English Retail managementAwardsDiversity Training CertificationOctober 2023Department of Commerce training certification for 2023. Certifications and LicensesDriver's LicenseJuly 2023 to PresentAssessmentsSales skills ProficientDecember 2023Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientJanuary 2024Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientBusiness math ProficientFebruary 2024Using basic math to solve problems in a business context Full results: ProficientRetail customer service ProficientJanuary 2024Responding to customer situations in a retail setting Full results: ProficientCustomer focus & orientation ProficientJanuary 2024Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientJanuary 2024Identifying and resolving common customer issuesFull results: ProficientAdministrative assistant/receptionist Proficient January 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientMarch 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
