| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Holiday, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo obtain a position that is both personally and professionally fulfilling which uses my qualifications gained from prior experience and allows me to grow. Extensive customer service experience, over ten years as a professional in customer service in a variety of industries and settings. Able to secure the role of a real estate agent in a challenging environment, enhance reputation of self, as well as your company. Fluent in English and Spanish languages. Technology SummaryOperating Systems: Microsoft Windows XP Windows 7 Browsers: Internet Explorer Firefox ChromeProfessional ExperienceFOCUS FINANCIAL / Pinellas Park, Fl / 2017 to Present Debt Settlement Credit CounselorResponsibilities:---Strong people skills and ability to communicate effectively both orally and in written form-Ability to work independently---Self-motivated, willingness to constantly improve---Attention to detail and ability to multi-task and prioritize work on a daily basis---Excellent communication & interpersonal skills, demonstrating a genuine desire to work as part of a team---Professional phone manner, active listening skills, and the ability to convey information accurately---Ability to maintain confidentialityINVESTMENT FLORIDA REALTY LLC / Tarpon Springs, FL / 2015 to Present Licensed Real Estate AgentResponsibilities: Assisting sellers and buyers with their real estate transaction needs Customer Service Research Interview prospective clients Prepare and complete real estate contractsUNITED HEALTHCARE / Oldsmar, FL / 2012 to 2015Claims Resolution SpecialistResponsibilities: Handled inbound calls from medical providers with benefit information on members In & out of network benefit resolutionClaims review and correction Corrected billing codes per Medicare guidelines Assisted new employees with claims that they were unable to resolveCAPITAL ONE / Tampa, FL / 2007 to 2011Collections / Customer Care SpecialistResponsibilities: Successfully communicated a variety of available options to distressed customers reducing delinquencies and contributing to the companys goal of positive resolution Consistently met or exceeded collection goals receiving recognition and bonuses Developed strong skills in handling difficult and sensitive customer contacts with empathy and creativity successfully collecting past due payments for thecompanyLONG & FOSTER REALTORS / Phoenix, MD / 2004 to 2006 Real Estate Sales RepresentativeResponsibilities: Represented home owners and buyers in real estate transactions effectively negotiating the sale of real estate in a manner to satisfy both parties Set up all arrangements to facilitate the sale such as mortgages, inspections and closingsEducation & TrainingMONTGOMERY BLAIR HIGH SCHOOL, Diploma (Silver Spring, MD) MONTGOMERY COLLEGE, AA Mental Health & Business (Rockville, MD) Licenses & CertificationsLicensed Real Estate Broker / State of FloridaStatus: ExpiredExpires: 09/30/2017Licensed Real Estate Broker / State of MarylandStatus: ExpiredCertification National Institute for FinancialEducationIssued: 2002 |
