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Click here or scroll down to respond to this candidateCandidate's Name
McKinney, TX PHONE NUMBER AVAILABLEEMAIL AVAILABLEKey Competencies-Monitoring -Reading Comprehension -Management of Material Resources -Time Management-Good Judgment and Decision-Making -Active learning and listening -Instructing and Coordination -Critical Thinker -Learning Strategies -Complex Problem Solver -Technology designTools and Technology-Microsoft Office Certificate -Reception and Switchboard -Typing, data entry, 10-key-Ability to multitask -Motivated for professional growth -Reliable and hardworking-Ability to communicate professionallyExperiencePatient Access Rep (US Radiology), Lewisville, TXOctober 2023- PresentProvide courteous assistance to patients and physician offices while scheduling and registering patients for diagnostic imaging procedures in a computerized scheduling systemCollecting accurate demographic, insurance, and all other billing information, scheduling appointments in person order entry, direct caller to appropriate personnelProvide preparation instructions and location directions to patients and provider office staffBartender (Ques Place), Zion, ILOctober 2022-September 2023Interact with customers in a friendly and professional mannerKeeping the bar space clean, tidy, and safePrepared a wide selection of mixed drinks and beverages for bar customersCase Manager (Equus Workforce), Kenosha, WIFebruary 2016- September 2023Meets with participants to identify barriers to employment and develop strategies to manage these issues.Maintains complete, accurate and timely case notes and related records in manual and or electronic systems.Outreach to referrals who fail to show for appointment/ Answer and place phone calls.Eligibility determination, data entry and case managementConduct orientations for outreach purposesMaintain contact with customer and employers for work experience activities.Create update and ensure completion of plans according to contract deadlines.Attends scheduled supervision meetings to discuss participants progress.Train incoming employeesEmployment Specialist/Secretary- TANF Wisconsin, Kenosha, WI & Racine, WIJune 2013- February 2016Trained other employees and scanned documents to our electronic case file system.Back up for the Resource Specialist and assisted receptionist with daily dutiesAssisted with mail room, placed and received phone calls.Assisted customers with their needs and maintained transportation records.Contacted work program participants to make sure they attended classes.Updated "local hire" spreadsheets.Assisted with employment readiness classes.Organized and developed, or obtained, training procedure manuals and guides and course materials such as handouts and visual materials.Offered specific training programs to help workers maintain or improve job skills.Monitored, evaluated, or recorded training activities or program effectiveness.Developed alternative training methods if expected improvements were not seen.Referred trainees to employer relations representatives, to locations offering job placement assistance, or to appropriate social services agencies if warranted.EducationZion Christian School, Zion, ILDiploma- June 2002Columbia College of Missouri Lake County, Gurnee, ILAssociates in Science in Business Administration- August 2019CertificationsCustomer Service and Microsoft Office Certificate- Computer Systems Institute, January 2009New Worker Training/ Wisconsin Works Eligibility- Kenosha County Job Center/ RESCARE, September 2015Determination/ Case Management- Kenosha County Job Center/ RESCARE, September 2015Mental Health First Aid- National Council for Behavior Health, March 2019 |
