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Title Customer Service Insurance Agent
Target Location US-IN-Indianapolis
Email Available with paid plan
Phone Available with paid plan
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Medicare Sales Medicare Relationship Manager, Health IQ (Remote)Indianapolis, INEMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented individual seeking a position where skills, hard work and willingness to learn will be the tools utilized when determining professional advancements and growth.Authorized to work in the US for any employerWork ExperienceLicensed U65 Health Insurance Agent (FFM CERTIFIED) OpTech LLC - RemoteJuly 2023 to Present U65 Health Insurance Agent that specializes in writing Obamacare/ACA plans. Assists client in completing Market place application. Assist clients in checking for subsidies (Premium tax credit) to help lower their monthly premium. Medicare Relationship ManagerHealth IQ - RemoteJuly 2021 to December 2022 Helping Medicare beneficiaries who have Medicare Part A and Part B, explore variety of plan options using needs analysis, with goal to lower their out of pocket cost and increase their benefits for the upcoming year. Helping seniors with their Medicare needs, elevating the stress and pressure that comes with Medicare AEP (Annual Enrollment Period )Telesales Life and Health AgentCNO Financial Group, Inc. - Indianapolis, INMarch 2020 to July 2021 Life insurance Sales Agent Medicare Sales Agent Dual Skilled agent, licensed to sell Life and Health Insurance. Outbound calls to clients who request Life Insurance and enrolled in a comfortable life insurance plan that fits their budget.Licensed Health and Life Insurance AgenteHealth - Indianapolis, INAugust 2019 to March 2020 Medicare insurance Sales;- During the Annual Enrollment Period ( AEP) I helped Medicare Beneficiaries enroll into the right plans that fits their needs . I also help them choose the right prescription drug plans, which is also cost efficient for their prescriptionsCustomer Service Rep (Call Center)Iqor Inc - Houston, TXJuly 2015 to July 2019Customer Service For Bounce Energy.(Setup new service, Switch and Transfer of Electricity Service) Answer Billing Questions, Take Payments.Reliant Energy Transfer of service agentAdvantage StaffingSeptember 2012 to April 2015Complete electricity move in applications for new customers Transfer electricity service for customers who are changing address Switch electricity service from a different REP to Reliant. Advanced Technical Support Specialist (Call Center) Alorica Inc - Tulsa, OKNovember 2007 to September 2009Accessed customer's account to assist with payments and billing issues. Received inbound calls to provide technical support over the air. Resolved technical issues with customers PDA, Smart and Pocket PC phones over the air by accessing customer's accounts and utilizing the tools provided. EducationColorado Technical University OnlinePresentPlatt College Tulsa Oklahoma U.S.A2007 to 2008High School DiplomaRegal High School Sagamu, Ogun State Nigeria2001Skills Customer Service (10+ years) Excel (Less than 1 year) Receptionist (4 years) RETAIL SALES (3 years) telephone (5 years) Call Center (6 years) Customer Support (6 years) CSR (10+ years) Customer Care (10+ years) Indiana State life insurance producer (2 years) Insurance Sales Operating Systems Insurance sales Technical support Customer service SalesCertifications and LicensesIndiana State license (life insurance)Licensed Health insurance producersAugust 2019 to September 2020Licenced Life Insurance producerDecember 2018 to December 2019Insurance Producer LicenseApril 2023 to April 2025Licensed U65 Health Insurance Agent ( FFM CERTIFIED) Additional InformationSkills: Self-starter that is highly motivated with the commitment of delivering top quality service Basic understanding of Windows Operating system, MS Word, Power Point and Excel Quick learner, solid work ethic that finds pleasure and satisfaction in achieving work goals Outstanding customer service skills, telephone, public speaking ability, and also the ability to hold an excellent rapport with Customers, colleagues management and staffs.

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