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Name Available: Register for Free
Title Customer Service Administrative Support
Target Location US-TX-Canton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  VZCR 1215 (C): PHONE NUMBER AVAILABLECanton, TX. Street Address  (E): EMAIL AVAILABLESelf-motivated, goal-oriented executive with over 25 years combined experience in administrative support and service. Adept at working in fast-paced environment demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Confident and poised in interactions with all ages and levels of individuals. Detail-oriented and resourceful in spearheading, organizing and completing projects; able to multitask effectively.PROFESSIONAL PROFILEOrganized, efficient, and precise with strong communication and liaison skills.Skilled in planning and execution of special projects during time-critical environments.Decisive and direct, yet flexible in responding to constantly changing assignments.Enthusiastic, creative and willing to assume increased responsibility.Able to coordinate multiple projects and meet deadlines under pressure.Proven ability to adapt quickly to challenges and changing environments.Highly skilled at solving customer relations problems.Effectively able to communicate with customers, staff and management.Excellence SpheresCustomer ServiceAccount MaintenancePlanning & Implementing StrategiesQuality & Productivity ImprovementHigh Volume Schedule MaintenanceSkilled at Microsoft Office (Excel, Word, Power Point, & Outlook)Quickbooks proficienteFlie ProficientEpic and Athena EMR proficientPROFESSIONAL EXPERIENCERockstar Land Surveying, LLC March 2023  PresentOffice ManagerAnswered phones provided excellent customer service.Researched addresses, deeds, easements, and plats for the surveyor.Set up quotes and orders in Stars.Kept customers up to date on the progress of surveys.Created invoices and collected payments.Advanced Heart Care January 2021  March - 2023Medical AssistantRoomed patients, took their vital signs, medical history, and current issues.Retrieved medical records for patients for continuity of care.Interacted with the pahrmacies to ensure the patients have the meds they need.Performed EKG's, CLIA waived blood tests, and hooked up holter monitors for patients.Answered phones, made appointments, scheduled tests for patients, and tracked test results.Worked with Athena and Epic EMR systems.Coast Brothers Feb 2019  December 2021Assistant Business Manager  US Team LeadTransfer orders from Amazon, Wal-Mart, Google Merchant, and eBay to Coast Brothers software.Track orders to make sure they were delivered in a timely manner.Perform monthly, quarterly, and year end reportsManage data entry clerksField customer complaints, maintain excellent customer service.Manage the US Team on their daily activitiesLinebarger, Goggan, Blair & Sampson June 2014  Dec 2015Area ManagerTrack taxes due to the Taxing Entities of Rockwall County, file suit if needed via efile. Make payment agreements and track them.Research title history on properties.Perform skip traces on people who have ownership of properties.Testify in court about the collection efforts this office has done to collect delinquent taxes, schedule court dates, oversee tax sales, and perform tax warrants and seizures.Work closely with the Attorney and Chief Appraiser to keep cases moving through the court system efficiently.PR for the firm including being active with the Chamber and in the County, promoting the firm at conferences, and acting as a liaison between the clients and the firm.Answer phones, receive and document payments,US Postal Service Dec 2012  June 2014City CarrierHold sole responsibility for sorting mail and parcels, load truck, and deliver mail and parcels to customers at their homes and businesses daily, pick up any outgoing mail or parcels my customers may have.Provide excellent customer service while performing my duties as a city carrier.Van Zandt County Jan 2009  Dec 2012Tax Assessor / CollectorAssisted the residents of Van Zandt County in registering and titling motor vehicles and trailers, completed weekly and monthly reports to the county and the state.Reconciled checking accounts, Balance and reconcile daily deposits and utilized QuickBooks to keep track of accounts.Recruited and trained employees and oversaw staff of 6 in four separate offices and conducted performance interviews.Van Zandt County Apr 2005  Dec 2008Criminal Clerk/Chief Deputy ClerkAssisted general public, attorneys, judicial officers or staff and recorded the acts and proceedings of the district court including filing cases, issuing warrants, entering pleadings, and entering judgments.Captured account of funds collected by the office including fees, fines, and court costs.Responded appropriately to phone calls and filed the details.Coordinated with the district clerk in balancing checkbooks and completing monthly and quarterly reports.EDUCATIONPhlebotomy, Tyler Junior College, Tyler, TX 1992EMT, Methodist Medical Center, Dallas, TX 1989Paramedic, Mother Frances Hospital, Tyler, TX 1991Central Texas College, Gatesville, TX 2018-2019

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