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Title Supply Chain Customer Service
Target Location US-MD-Upper Marlboro
Email Available with paid plan
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Candidate's Name
ExperienceFreight Operations Supervisor Xpo, Baltimore, MarylandMAR '22 - PRESENTNight Warehouse Supervisor Southern glazers wine and spirits, Baltimore, Maryland SEP '21 - MAR '22PHONE NUMBER AVAILABLE EMAIL AVAILABLE Upper Marlboro, Maryland 20774 Results-oriented professional with extensive experience in logistics and supply chain management. Adept at developing efficient systems for inventory control, order fulfillment, and delivery optimization. Committed to providing excellent customer service and ensuring timely delivery of products. Evaluated contractors and business partners for operational efficiency and safety and environmental performance records.Directed inbound and outbound transportation operations, warehouse activities, safety performance, and logistics quality management.Resolved problems concerning transportation, logistics systems, imports, and exports, and customer issues. Organized, and manage work of subordinate staff to ensure that work was accomplished in manner consistent with organizational requirements.Monitored operations for staff compliance with administrative policies and procedures, safety rules, union contracts, environmental policies, and government regulations. Supervised activities of workers engaged in receiving, storing, testing, and shipping products and materials. Monitored inventory levels of products and materials in warehouses. Established and monitored specific supply chain-based performance measurement systems. Oversaw warehouse job functions to meet on-time delivery needs. Directed daily activities and workload for warehouse team to achieve output goal requirements. Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions.Coordinated service and maintenance on delivery trucks, forklifts, and other warehouse equipment. Performed daily cycle counts to keep accurate inventory records. Managed and directed daily activities of production and operations. Maintained security of warehouse and grounds to protect company assets. Guided loading and unloading of goods, maintaining safety standards at all times. Enforced on-time shipment of products to create exceptional customer experiences. Evaluated employee performance, motivating and disciplining staff when necessary. Conducted staff meetings to relay general information or to address specific topics. Scheduled times of shipment and modes of transportation for materials. Area Manager Amazon, Easton, PennsylvaniaSEP '20 - SEP '21EducationMorgan State University, Baltimore, MDMAY '20Bachelor of Science (B.S.) in PhysicsSkillsTransportation Methods Routine Equipment Maintenance Supply Chain Improvement Hazardous Materials Staff Development Key Performance Indicator Tracking Team Training Regulations Compliance Cargo Assessment Employee Performance Evaluations Route Optimization Warehouse Supervision Forecast Demand Logistics Processes Planning Product Transportation Warehouse Safety Programs Route Navigation Software Fleet Dispatching Oversee Distribution Manage Distribution Center Distribution and WarehousingCertificationsForklift operator Forklift trainerParticipated in hiring process by reviewing credentials, conducting interviews, and making hiring decisions and recommendations.Performed same work duties as those supervised, and performed more difficult and skilled tasks and assist in performance.Created specific, measurable and achievable objectives compatible with company priorities. Handled discipline and termination of team members in accordance with company policy. Enforced policies and safety regulations, developed and optimized schedules, and managed day-to-day operations for over 75 associates for night shift of outbound pack department Shadowed direct superiors to learn skills and strategies for managing larger departments Partnered with Human Resources to confirm all associates had proper insurance and time off arrangements, further ensuring well-being of associatesAssisted process assistants develop leadership skills, including process optimization, feedback receipt and delivery, andinterview etiquette, in order to prepare them to interview for and accept leadership roles.

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