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Street Address Biscayne Blvd, Apt 806 North Miami Beach, Street Address , Florida Phone: PHONE NUMBER AVAILABLE e-mail: EMAIL AVAILABLE EMAIL AVAILABLEEDUCATION V Florida Real Estate Agent (Gold Coast School , Miami, Florida - April 2016) V Hotel Management Bachelor Degree -2006- at UNSAM (Universidad de San Mart n, Buenos Aires, Argentina) V 3 out of 4 year course of studies for the English/SpanishTranslator at U.C.A (Universidad Cat lica Argentina) V High School Graduate- Colegio Benito Nazar, Buenos Aires, Argentina (1997-2001)COURSES V "Proficiency in English" course, Lenguas Vivas, Argentina (2003) V "Advanced English" Cerftificate Lenguas Vivas, Argentina (2002) V "First Certificate" Cambridge exam, William Blake, Argentina (1995- 2001) V 7 years English Course, Lenguas Vivas, Argentina (1995-2001)WORK EXPERIENCEVISA Internacional 03-05/03-12-01VISA Support Staff: Reception and clients assistance through a conferencetaken at the Sheraton Hotel in Buenos Aires.Meli Buenos Aires Boutique Hotel (4 ****s) 06-26-02/08-26-02Internship in Food and Beverage Department. Waiter and assistance toclients with any information regarding the hotel.Restaurant "Muelle del Plata", Club de Pescadores 09-27-02/12-27-02Internship at the Front Desk/Reception Department.Four Seasons Hotel (5 *****) 09-29-03/03-05-04Food and Beverage Department Assistant .BBVA Franc s. 03-20-04/07-03-08 L nea Franc s. Call Center. Assistance to clients regarding theoperation of their personal accounts and credit cards, accounts, etc.Management of payments and transactions with the customers. On the phonesurveys.Centro de Soluciones. 04-07-2008/june-2012Training Department. Centralized area where all the customer complaintswere handled. Reception, analysis and final decision of the situation andfinal communication with the customers . Training to new employees andfollow up on their performance.President and Penguin Hotels Miami Beach, Florida,Usa. July 2013/September 2015Front Desk Agent/Supervisor. Reception and check inn of guests. Assistanceto in house-guests. The department is in charge of dealing with dailycomplaints, guaranteeing the final satisfaction of the guest and goodreviews online. As a supervisor I was in charge of checking the proceduresof the Front desk agents to be done correctly and also dealing with guestscomplaints who asked for a responsible of the hotel on duty.BLUE ROAD LLC- Developers and Hotels Managers. Sept 2015 to Feb 2019Real Estate Agent at Blue B Properties LLC .Property Management. Short andLong Term Rentals.Personal Assistant to the Owners of this Development Company. Reception ofclients and internal operations.Property Manager. Residential management of 10+ units all along Miami andHollywood.LDG Development Group USA - February 2019 to January 2020On site Real Estate Agent at Preconstruction Projects (such as AventuraVillage, Bay Harbor One, Palm Villas Bay Harbor Islands).Residential Property Management .Coppola Int'l Realty. North Miami. October 2020 to2023.Real estate Agent and Property Management. Property Management ofmultifamilies and individual apartments.Office coordinator. Daily tasks including from showing properties to makingrental agreements, move ins, move outs, contact with new tenants, follow upon tenants delinquent, eviction processes, contact with attorneys foradvise and legal procedures. Maintenance supervision. Evaluation ofrenovation projects to present to owner for approval. Analysis of incomeand profits of the rentals. Monthly reports informing owners the status ofthe apartments and advise to increase profit.OTHER INFORMATIONWINDOWS AND OFFICE software: WORD, EXCEL, POWER POINT, INTERNET/intranet.Quickbooks.Rent Manager Software.Roommaster, Expedia/booking/Orbitz/traveltripper extranets.PERSONAL INFORMATIONDOB: September 12, 1983Marital Status: EngagedNationality: Argentinian |