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Click here or scroll down to respond to this candidateCandidate's Name
Street Address London Ln,Tamarac FL. Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE:To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organizations goal while achieving my personal goals.SUMMARY OF QUALIFICATIONSEmail Marketing experienceLinux System AdministrationSystem Support SpecialistLAN/WAN ProtocolsSystem SupportTCP/IP ConfigurationWork HistoryTeleperformance, North Lauderdale Fl. 2014 2020Provide technical support to students and professors in online resources over a broad spectrum.Provide technical solutions to online students, from registration to independent support.EMAIL MARKETING: Email Technical specialist:World Avenue USA, sunrise fl. 2006 2009Linux Administration - Perform security configuration and OS upgrades.Three years experience managing Email operations infrastructure to ensure scalability, performance and efficient systems operations in support of marketing campaigns.Experience with deliverability vendors such as ReturnPath.Management of Whitelists, Blacklists and ISP relationships.Generating, reviewing and communicating analysis related to deliverability-focused metrics such as bounce rates, open rates, bounce details, etc.Troubleshoot, interpret and provide technical solutions in support of business operations.Acquires new servers to current specification.Install webmin software on all email server platform as an added efficient means to access the remote server.Manage the availability and the utilization of all email domains.Documents and reports system performance.Respond to business objectives as required.Work with development team supporting varying applications and systems that interface with the Email marketing platform systems to resolve issues as well as implement improvements.COMPUTER NETWORK TECHNICIAN: Network Operations Specialist:Theglobe.com/Voice-Glo holdings, Fort Lauderdale fl. 2004 2006Reinstalling software and hardware, and maintaining the company network.Part of the first response team and Quality of service control.Provide technical assistance in troubleshooting and performing routine maintenance on network devices.Developed procedures and practices for testing reliability and stability of software components and interfaces for network environments.Experience with installing, configuring and servicing remote access services, such as: Cisco VPN (Virtual Private Network) and Log Mein.Administered all Desktop related functions including hardware and software set-up and configuration.HELP- DESK/CUSTOMER SUPPORT SPECIALISTThe Answer Group, North Lauderdale fl. 2002 - 2003Provided technical support for Gateway customers.EDUCATIONITT Technical Institute: Graduated December 2013Bachelors of Science Degree in Information Systems Cyber SecuritySignificant course studies included:System hacking and countermeasuresRisk managementComputer forensicsSecurity Strategies in Web ApplicationLegal Issues In Information SecuritySecurity Policies and ImplementationAuditing IT Infrastructures for Compliance and Security StrategiesLinux Platforms and Applications |
