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Street Address Kings dr Canyon Lake, TX PHONE NUMBER AVAILABLEEMAIL AVAILABLE Im Authorized to work in the US for any employer EXPERIENCEJAN. 2021 DEC. 2023PRIME CALL CENTER REP., SPIRE RECOVERY SOLUTIONS We make outbound calls to accounts for debt. Once we get the consumer on the phone, we transfer to the collect handling their account. We operated on Clean Collect on chrome. And I have used 2 different phone systems. (Jitsi, and Bria). We must meet a goal of over 325 calls per day. We are trained to keep our composer during high stress situations, like being yelled at or being hung up on. The consumers are sometimes out of hand, so we learn to try and deescalate the situation.JUNE 2019 DEC. 2020CLEANING TECHNICIAN, THE CLEANING FORCE Responsible for cleaning and maintaining the Household we are sent to by evaluating and taking charge of each section and at time. While working a house, We start from the top down This job taught me better time management, patience and better awareness to details big and small. Learned organizational skills, and interior etiquette. FEB. 2018 JUNE 2019CASHIER and BARISTA, CORNER BAKERY CAF Memorizing the menu, handling the incoming and out going order. Cash handling, Catering, Answering phones for to go orders. Managing Foodsby orders, and delivering them to the companies in the right order and on time.JUNE 2010 - FEB. 2018COOK / CASHIER / WAITRESS / CANDY LADY- HOMEMADE FUDGE MAKER, COUNTRY PRIDE TA Cash handling, Managing orders and candy deliveries, Taking orders and delivering it to the correct table. Learning how to use a kettle to make fudge. Having a lot of responsibilities. Having a part in the hiring process, for multiple employees Went into manager training.2 Doing the process of END OF DAY,which mean closing out the cash drewers, counting them down taking the extra cash from profit and making a drop. Then entering it in to the portal.EDUCATIONMAY 2011HIGH SCHOOL DIPLOMA, CANYON LAKE HIGH SCHOOLCLASSS TOOK: CLOTHS DESIGNING HOME EC. ROBOTICS P.A.L.SSKILLS Cash handling Customer service Cooking- grill and buffet Food prep. And ordering Cleaning experience (Residential andcommercial) Bria and jitsi Phone systems Meeting daily and monthly quota Call center 2yrs Computer skill Microsoft Word Leadership experience Home care Time management Google sheets |