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23 Years with CitiCandidate's Name
Street Address  Windy Meadow Dr.Plano,TexasStreet Address
PHONE NUMBER AVAILABLE cEMAIL AVAILABLEObjective:Detail-oriented IT professional with extensive experience in project management, SQL programming, Tivoli SA, compliance, report development, and cross-team collaboration. Highly motivated with proven ability and drive to self-learn new skill sets and tools. Seeking a challenging position where I can utilize my skills and expertise to contribute to the success of a dynamic organization.Education:Bachelor of Science in Geology, Stephen F. Austin State University, Texas(1983-1987)Master of Science in Geology (Incomplete)Skills:PROJECT MANAGEMENT - Proficient in leading IT projects from initiation to completion, ensuring timely delivery and within budget constraints.SQL PROGRAMMING - Skilled in writing complex SQL queries for data retrieval, manipulation, and analysis.Tivoli SA - Experienced in Tivoli System Automation for managing and automating IT infrastructure.COMPLIANCE - Knowledgeable in regulatory compliance standards as it relates to server inventory and installed apps.REPORT DEVELOPMENT - Proficient in developing and maintaining reports using SQL Server Management Studio(SSMS)CROSS-TEAM COLLABORATION - Excellent interpersonal and communication skills, adept at working collaboratively across departments to achieve common goals.Experience:Sept 2001 to PresentAssociates/Citigroup/CitiVice PresidentEngineering Lead Analyst  C132016 to 2024Part of a four-person team that developed and maintained what became the primary reporting tool used by all of CTI. The tool is for verifying required security application agents were installed and healthy, on all required servers. The dashboard provided a one stop overall view for 29 applications and was used by all SAs, Build Teams and Compliance Teams. There is currently no other reporting that does this in CTI.2011 to 2016Part of a three-person team that developed the Huddleboard dashboard used by CTI SA Teams for their required weekly Huddle meetings to track their projects, change tickets and incident tickets.2006 to 2011Project tracking and management for a UNIX team in CTI. Ordered required hardware, tracked orders and deliveries, kept track of projects, general group support.2001 to 2006IBM Tivoli Administration - Tivoli Management Framework, Tivoli Netcool/Omnibus, Tivoli Distributed MonitoringInstalled and maintained applications on required servers. Certifications obtained on all of these.