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Click here or scroll down to respond to this candidateR E C E P T I O N I S TP R O F E S S I O N A L S U MMARYFront desk specialist with 6+ years of experience supporting office operations and acting as the first point of contact for customers and clients. Pursuing education at Ocean County College with a B.A. in psychology with concentration in philosophy. Seeking to apply my communication, time-management, and leadership skills to a dependent and related role. T r a c y K e e nCustomer ServiceExcel/Word ProficientAdaptable PersonalityProblem-SolvingComputer SavvyDetail-OrientedStrong CommunicationOrganization of office materialsincluding files, paperwork, etc.S K I L L SE D U C A T I O NOcean County College, NJ2020-2024BACHELOR OF PSYCHOLOGYE X P E R I E N C ECortiva Institute, St.Pete FLBeach Haven Inn, New Jersey2020-present2015-2019ADMINISTRATIVE COORDINATORApproached all interactions with clients in a friendly, efficient, and orderly manner.Received and satisfied 30+ phone calls per day pertaining to scheduling, cancellations, rewards program, and more. Handles credit and cash transactions, adhering to the policy of the business.HOTEL RECEPTIONISTOperated and maintained reception equipment including phones, scanners, and fax machines at the front desk. Answered and satisfied multiple incoming calls related to room bookings, cancellations, special events, andimplemented upselling techniques for vacation packages. Delegated special events including weddings and private parties.Toms River, New Jersey2010 - 2014CENTER FOR HEALTH AND HEALINGDatabase administration and managing spreadsheetsfor daily appointments.Maintained a sanitized and clean work space within the yoga studio and reception area during business hours. Handled transactions and sales of merchandis, yoga class packages, and monthly inventory.PHONE NUMBER AVAILABLELargo, FloridaEMAIL AVAILABLETKREFERENCES AVAILABLEUPON REQUEST |
