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Call Center Lubbock Tx Resume Lubbock, T...
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Title Call Center Lubbock Tx
Target Location US-TX-Lubbock
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Country Road 7650 Lubbock Tx,  PHONE NUMBER AVAILABLEEMAIL AVAILABLEMy name is Candidate's Name , I have been working in the public for over fifteen years. I have worked as a secretary for an insurance office for a long time. Then in February of Street Address  I moved to Lubbock Tx where I still currently live. I worked as a CNA for 4 years until fall of 2021. I started part time at First United Bank. I have since moved to the call center full time in September of the same year and absolutely love being in this position. Our staff and customers are why I stay at my job. Things are quickly changing. Im looking for a remote job where I can work from home. I will be moving in the next few months. A remote job will be the best decision for me in this season of my life.EXPERIENCESEPTEMBER 09, 2022 - TO PRESENTCALL CENTER REP, FIRST UNITED BANKI take calls from 7:30AM-5:00PM I do work over time when its neededI verify checks, make check orders, verify Positive pay customer checks alsoI mail out notices, I do change of address, update records, scan in documents,I use contact center daily, Xperiance for customer accounts, silver lake,Co-Pilot for online banking, Client central for Debit Card changes and updatesInter office fast communication Webex, and emailStop payments, Unauthorized Debits, Debit Card Disputes, Debit card ordersAPRIL 18, 2022 - SEPTEMBER 08, 2022COURIER, First United BankI run statements and mail them out that dayI get the mail and deliver mail Monday  FridayI also have NSF I run and mail every day and other documents as wellI also package all out going branch mail and get it mailed out every FridayJUNE 2010  MAY 2022SECRETARY, pebsworth insurance AgencyI filed paperwork, shredding andI also organized promotional bags of goodies ever quarter for specific companiesI have done customers new options that fit them and help them save moneyI took payments over the phoneEDUCATIONMAY 2015DIPLOMA, Floyd Municipal schoolI graduated 8th in my class, had a final GPA of 3.5. I was selected as Secretary my senior year in FFA also, Student Body President and Prom queen.JULY 2018CERTIFIED NURSE AID, Three Star medical Trainingi had high scores in the written exam and the skills exam graduated with a 4.0SKILLSPhone EtiquetteCustomer serviceSanning documentsCheck verificationBalance checkingUnauthorized DebitsOrdering ChecksLoan PaymentsComputer skillsOnline bankingWord processingDebit CardsDebit Card Clime disputesStop PaymentsCD RatesAccount changes

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