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Title Customer Service Quality Assurance
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE  Street Address   EMAIL AVAILABLECORE COMPETENCIESCatering  Robust Customer Service  Food Preparation  Warehouse Work  Housekeeping  ServSafe Practices  Detail-Oriented  Time Management  Team PlayerRELEVANT WORK HISTORYSORTER Baltimore, MD Oct 2018 to Nov 2022AmazonScanned customer orders using handheld radio frequency scanner to perform quality assurance and manage inventory.Met and exceeded production quota of 60 packages scanned per hour.Occasionally selected orders from inventory for packaging or department transfer purposes.HOUSEKEEPER Baltimore, MD Dec 2019 to Mar 2020Maryland Cleaning ServicesPerformed light commercial cleaning services for office buildings, warehouses, and residences.Conducted general cleaning and sanitizing tasks throughout assigned property.Cleaned and sanitized fridges, stoves, floor, countertops, and bathroomsSwept and mopped hallways and floors.Made up beds in all rooms of residences.Restocked toiletries, as necessary.Waxed and buffed warehouse floors.Wiped and dusted surfaces.Cleaned mirrors, enclosures, and glass doors.Vacuumed and cleaned floors, rugs, furniture, and drapes.Maintained courteous and professional interactions with customers and co-workers.PREP COOK Baltimore, MD Jan 2019 to Apr 2019Grace and Mercy Catering ServicesReceived catering assignments at nursing and retirement homes.Prepped vegetables, meat, seafood, and seasonings.Applied safe food handling practices at all times to prevent cross-contamination.Washed dishes manually and using commercial dishwasher.Measured and laid out baking ingredients for dessert recipes.Cleaned, organized, and disinfected workspace throughout shift.Plated food and brought out to table or buffet area.Collaborated well with fellow prep cooks, sous chef, servers, and manager.Stored, labelled, and rotated prepped items in accordance with health department regulations.Prepared food in line with standardized recipe cards and proper use of tools and techniques.Operated effectively in a fast-paced environment to meet time-sensitive deadlines.Maintained a clean and sanitary kitchen as mandated by Health Department and company.Completed any other assigned tasks with enthusiasm, dedication, and professionalism.SANDWICH MAKER Baltimore, MD Feb 2015 to Mar 2017WendysPrepped all toppings for sandwiches and burgers.Performed minor cleaning tasks throughout shift to maintain a sanitary environment.Packaged ready-to-go sandwich orders for in-store and drive-thru customers.Collaborated effectively with 4 team members.Occasionally operated cash register; accurately processed debit/credit and cash transactions.References Available Upon Request

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