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Isaiah BrownStreet Address  Hill Street #4KStaten Island, Candidate's Name , Street Address
Cellphone: PHONE NUMBER AVAILABLEE-mail Address: EMAIL AVAILABLEObjective:To obtain a challenging position in which I can utilize my vast array of skills for further advancement in the private sector.WORK EXPERIENCEAMTRAK (Candidate's Name ) December 2022 to present On Board Customer Service Create a welcoming atmosphere of hospitability for Amtrak passengers that result in exceeding customer expectations. Functions independently while simultaneously supporting the service staff. Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions. Prepares associated paperwork.Management Company, Inc. (Winston Salem, NC) February 2019 to November 2022 Property Manager Effectively maintained all aspects of community operations for a 209-unit property with a staff of five employees. Maintained monthly budget, prepared bonus summaries, month end reports, and leasing summaries and invoices. Managed all paperwork related to resident rent, deposit fees, and file management. Lead a property overhaul to include overdue inspections, file audits, staff training and winning over resident trust. Assisted in the recruitment of all sales professionals. Rent a Center (Staten Island, Candidate's Name ) October 2012 to February 2019 Store Manager Developed and maintained an efficient working environment reducing employee turnover. In charge of employee scheduling and daily operations in the store. Ensured compliance to all policies and procedures. Managed all performance issues within the staff. Provided training to the sales team for maximized profits within the business. Implemented sales promotions and implemented merchandising audits. Rent a Center (Staten Island, Candidate's Name ) October 2010 to October 2012 Sales Associate Provided an optimal level of sales and services. Assist customers with returns, available purchasing plans and service packages. Ensured compliance of all company policies and procedures. Restocked inventory. Prepared training modules for furniture products.EDUCATIONMcKee Tech. Vocational High School  Staten Island, NY. 1988-1992 Diploma: College Prep. EducationSKILLSExcellent Communication Skills Sales Proficient in Microsoft Pack Teamwork Data entry Retail and Property Management Attention to detail Computer LiterateREFERENCESFurnished upon request.