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Click here or scroll down to respond to this candidateCandidate's Name
Tempe. AZPHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEPROFESSIONALSUMMARYA seasoned and results-oriented Business Operation specialist with over 10 years of experience in delivering complex projects across diverse .I excel at supporting business solutions software, analyzing operations, and creating requirement documents. My strengths lie in problem-solving, leadership,organization,Regulatory Compliance Validation and management. I am a highly efficient and self-driven individual who consistently strives to achieve the highest standards and goals in both independent and team-based work environments. I excel in multitasking while maintaining adherence to corporate standardsPROFESSIONAL EXPERIENCEBusiness Operations Analyst Dec.2021- PresentParadise Healthcare Service Chandler (AZ)Responsibilities:Evaluated and optimized healthcare operations data, resulting in a 15% reduction in patient wait times.Collaborated with stakeholders to streamline workflows, leading to a 20% increase in staff productivity.]Responsible for implementing KYC measures to mitigate fraud risks, bolster security, ensure regulatory adherence, and enhance the overall customer experience while providing appropriate patient care.Effectively communicated findings, recommendations, and project updates to stakeholders through comprehensive reports and presentations.Provided training and support to staff members, resulting in successful implementation of process improvements.Measure the percentage of third-party vendors that undergo a comprehensive risk assessment resulting in the organization's commitment to assess and manage risks associated with external entitiesProject Coordinator ll Aug 2020 - Sep 2021 CEVA Logistics, Mt. Juliet, TNResponsibilities:Scheduling shipments, coordinating with suppliers and carriers, and ensuring timely delivery of materials and supplies.Oversee inventory levels of both finished goods and MRO supplies. This involves tracking inventory levels, forecasting demand, and coordinating with procurement teams to ensure adequate stock levels are maintained.Ensuring all shipping, receiving, and logistics activities comply with relevant regulations and documentation requirements is essential. This includes managing customs documentation, safety regulations, and any other legal requirements.Responsible for communicating with suppliers to ensure timely delivery of materials, resolving any issues that may arise, and negotiating contracts and pricing agreements.Configure SAP modules according to project requirements, ensuring that settings align with organizational processes and objectives.Produce SAP reports and dashboards for stakeholders, offering insights on project performance and KPIs. Analyze data to detect trends, risks, and opportunities, facilitating informed decisions and continuous improvement.Identifying and mitigating risks associated with shipping, receiving, and logistics operations is crucial. This involves assessing potential risks such as delays, damages, or disruptions and implementing strategies to minimize these risks.Junior Project Manager/ scrum Feb. 2019 Jun 2020 Quanta Computer Nashville La Vergne, TNResponsibilities:Developing and executing comprehensive project plans, resulting in on-time and within-budget project deliveries.Successfully integrating legacy systems (Siebel & Saleslogix) and implementing data migration solutions to support a smooth transition to Salesforce CRM, enhancing operational efficiency.Ensuring effective coordination and task assignment within cross-functional teams, resulting in improved collaboration and timely completion of project milestones.Facilitating communication among stakeholders, clients, and team members, leading to enhanced project understanding and streamlined decision-making processes.Building and maintaining strong relationships with stakeholders, including internal teams, customers, and vendors, fostering long-term partnerships and customer satisfaction.Implementing process improvements in collaboration with cross-functional teams, optimizing project efficiency and resource utilization.Project Coordinator Jan 2016 Sept 2018 Ghana Community Partnership, Accra GhanaResponsibilities:Actively seeking opportunities for process improvement and implementing best practices to enhance efficiency, reduce costs, and improve customer satisfaction is a key aspect of the role.Providing regular reports on key performance indicators (KPIs) such as on-time delivery, inventory levels, and cost metrics is important for monitoring the success of projects and identifying areas for improvement.Maintain accurate and up-to-date documentation related to shipping, receiving, logistics, and MRO activities. This includes maintaining records of shipments, invoices, bills of lading, customs documentation, and compliance certificates.Organized and facilitated Focus Group Meetings, where I talked to partners on individual and on group levels to have a clear understanding of their unique business challenges, to create a loan portfolio that suited their needs.collaborated closely with various departments such as procurement, production, and customer service to ensure smooth operations and meet customer demands effectively.EDUCATIONUniversity of Ghana - Ghana Bachelor of Business Administration (Accounting)Ghana Technical University Ghana Higher National Diploma. (Sales & Marketing)TRAINING AND CERTIFICATIONS AWSBusiness Analysis Professional (CBAP)Professional Scrum Master (PSM)Graduate School of Governance and LeadershipAdvance Executive Certificate in Business AdministrationSKILLSLeadership, Collaboration, Communication, Strategic Planning, Analytical Skills, Project Management, Adaptability, Problem- Solving Skills, Time Management and Prioritization Skills, Technical Knowledge, Conflict Resolution, Risk Management, Coaching and Mentoring. |
