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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEEXPERIENCE:Siganos Management Group; Atlantic City, NJ 2014 2024General ManagerOPERATIONSIn charge of operations and staffing of five restaurant locations.Developed a payroll projecting system to remain within the allotted staffing budget, while securing coverage for all locations, and cut labor costs by 15%.Build relationships with vendors, negotiate prices, and compare vendors with similar product, which resulted in a savings of 20% on the food budget.Collect and review invoices daily to ensure the charging of agreed upon prices by all vendors, and address discrepancies as needed, resulting in a 5% savings.Implemented an inventory tracking system to ensure the purchase of the right amount of product, while ensuring the reduction of waste.Implemented the use of Micros POS system and a kitchen printer to reduce order taking time and cut cost of register and printer programming and repair by 50% annually.Instrumental in the new location opening process, including menu development, vendor relations, licensing, inspections, and training of the new management team.STAFF RELATIONSAnalyze data and work with managers to better retention strategies and reduce turnover by 40%.Elevate quality of workforce through talent acquisition initiatives and implementation of performance management tools.Hold staff training and professional development opportunities to ensure outstanding service, profitability, compliance with industry standards, and the sharing of best practices.Provide health and safety training to all staff, and achieve a consistent passing score on all inspections.Liaise with vendors to coordinate all stages of the management training process.Payroll projectionsSiganos Management Group; Atlantic City, NJ 2013 2014SupervisorDeveloped interview questions to assess candidates ability to provide excellent customer service and become a positive addition to the team.Guided staff through the ServSafe certification process.Tracked product stock and purchases to reduce waste and cut costs.Work with individual customers to address concerns and find satisfactory resolutions.Siganos Management Group; Atlantic City, NJ 2012 2013CashierManaged time and prioritized tasks to ensure completion of all assigned duties.Provided excellent customer service to all guests in person and by telephone.EDUCATION:Atlantic Cape Community College; Mays Landing, NJ 2017 2020Bachelor of Science, Business AdministrationNational Restaurant AssociationServSafe Food Manager Certification Exp. April 2025BILINGUAL: Fluent in Russian. |