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Click here or scroll down to respond to this candidateCandidate's Name
Street Address /# PHONE NUMBER AVAILABLE / EMAIL AVAILABLEProfessional SummaryDynamic, high performing Customer Service Representative with over 20 years of success in various capacities; My strengths include interpersonal and communication skills, as well as clerical and data entry experience. I also have great managerial experience. Objective is to seek the opportunity for professional and personal growth, and to be associated with an organization with the opportunity for advancement.SkillsSales and MarketingManagerial ExperienceCustomer and Personal ServiceCritical ThinkingComputers and ElectronicsWarehouseExperienceOwner operator10/2020 -11/2023Snack Essentials LLC-Atlanta, GaConveniently located in the heart of Atlanta at the United States Post office I held the contract for the Cafeteria & convenience store. Catering exclusively to staff & employees . Serv safe CertifiedDelegated Team of seven employees on staffStrong customer service skills Leader with proven success record with ability to drive sales above & beyondToast & Square ( POS) experienceSpreadsheet & Inventory controlGeneral Manager 11/2015- 02/2020Soul Delicious Buffet and Grill Morrow, GaCorrectly completes all opening and side work duties of the hostess/host at the start of the shift, in a timely manner.Assists the Manager On Duty in planning reservations and assigning parties to appropriate tables, stations and/or servers.Greets guests immediately, makes suggestions and answers questions regarding food, beverages and service.Takes and records food and beverage orders from guestsEnsures that all food and beverages delivered and served are served promptly, garnished correctlyObserve restaurant diners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.Pressman/Plate Former Operator/hand pack 08/2011 02/2013Innoware Paper Milwaukee, WIDuties and Responsibilities include but not limited to the following:The operators operate up to 3 machines at a time.Pressmen are responsible for converting raw material into finished product. Must have knowledge of quality specs and guidelines.Maintain product quality while press is running.Inspects for smears, stains, contrast, and adjust as needed.Maintain all mechanical settings/ adjustments/ repairs etc. to be within quality tolerance.(Hand Packers)Responsible for the physical loading, unloading and/or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing, in a safe and efficient manner.Package Handlers (PHs) may be assigned to or rotate through various areas and positions such as Loader, Unloader, ScanSpecial Project Manager 03/2008 07/2012WBNEC Milwaukee, WIProvided committee support with notifications and planned meeting logistics.Provided administrative support to Sr. Director of Compliance.Created, managed and maintained the policies and procedures as neededCreated, managed and maintained content for marketing materialsSupported and assisted with initiating new company initiativesAs requested, attended industry meetings and trade showsProcessor/Loan Originator 06/2003 01/2008United Lending Milwaukee, WIResponsible for loan disbursement, loan processing, keeping track of loans and its maintenance, increasing good rapport with customers, high profile clients and legal business organization.Developed and administered accounts and maintained thorough details about the contacts within the bankOriginated mortgages for home purchases, refinance, and new home construction.Solidified contacts with local realtors, contractors, financial advisors, and other referral sources and meet all potential borrowers, and inspect all properties for requested financing.Reviewed and analyzed loan transaction packages for preliminary approval or denial in accordance with bank guidelines.Assembled all required documentation for processing and underwriting on each transaction, and prepare and present all related deal points to Loan Committee when required.Medical Receptionist 11/1997 04/2003Immediate Care Center Milwaukee, WIResponsibilities included handling medical office front desk, computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaid.Practice average of 100-patients on daily basis for fast-paced common practice.Keep frequent communication between patients, staff, physician, and laboratory staff.Planned medical screenings and follow ups of the patients to get the results.Answer to precedence issues to make certain the timely referral of immediately required medical care. |
