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Title Customer Service Account Manager
Target Location US-FL-Casselberry
Email Available with paid plan
Phone Available with paid plan
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1617 Augusta WayCasselberry, Fl Street Address
Candidate's Name  NUMBER AVAILABLEE-mail EMAIL AVAILABLERobert DiPasqualeObjectiveProfessional experienceA challenging and responsible position with a growth oriented company, which would offer the opportunity to effectively utilize my expertise and experience in management.2017-Current TOP LED LUMINATIONGLOBAL ACCOUNT MANAGERSet new Sales recordsCustomer serviceBuild customer baseProspectTeam work2020-2023 Charter/Spectrum Lake Mary, FloridaRetention SpecialistTop 20% salesRetained Internet, Cable, Land-line phone and soldCustomer new Mobile phones and lines.2012 ---2016 Hertz Corporation Orlando, FloridaGeneral ManagerManaged Pilot Program for HertzHelped open other locations.Customer ServiceMaintained High CSI ScoresImplement Sales StrategiesManaged InventoryManaged employees and vendorsManaged F&I and FundingAppraised carsTitle work for stateDeveloped new Processes20082011 Fields VW-BMW Daytona Beach, FloridaSales Manager. Tripled gross profit for 08,09,10,11.. Doubled sales volume.(This was done during a recession.). Hired salespeople for BMW and VW. I also hired for the F&I dept.. Administrator for VW DealershipI made sure everyone was Certified.. Performed appraisals for both departments.. Satisfied customer complaints. Managed advertising for sales dept.. Closed sales. Filled in for F&I when needed.. Ordered inventory and worked with Factory.. worked with banks to obtain financing for customers.20072008---BRINKS BUSINESS SECURITYBusiness Consultant (Security and Surveillance equipment)1998-2006 Aristocrat Volkswagen Sanford, FloridaGeneral Sales ManagerI Won the Wolfsburg Crest Club award 4 years straight, (1 of only 3 dealers in the nation), the diamond pin award Seminole countys favorite dealer award (Sanford-Herald), consistently in the top 20 in the nation for new and certified sales. Won every sales contest that was challenged by the factory, including trips to Tahiti, Cancun, Cozumel, Cabo San Lucas, Phoenix, and more! The service and parts department both grew 5 times as large to accommodate the sales department! Also under my management, profits surged to record levels because of the massive growth which made Aristocrat Volkswagen a household name in the Orlando market! Also Aristocrat Volkswagen was awarded another Volkswagen point based on performance of existing store! The point was free!Managed the Sales Managers, sales force and finance department.Managed the advertising for the new car department.Ordered inventory.Satisfied customer complaints for the sales and service departments.Dealt with finance companies and completed funding issues.Worked deals with the sales department and its customers.Worked with banks to obtain financing for customers.Managed anything that was necessary for the dealerships success.EducationOnondaga Community College Syracuse, NYA.A.S. Degree in Business Administration

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