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Click here or scroll down to respond to this candidateCandidate's Name 404 Luther RoadGlen Burnie, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEThe Maryland Renaissance Festival, Crownsville MD Ticket Scanner08/ 2021 - 10/2022- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.- Determined authenticity and applicability of presented tickets.- Maintained a positive working relationship with fellow staff and management.- Maintained a safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.- Greeted and assisted customers to foster positive experiences.- Exceeded customer satisfaction by finding creative solutions to problems.The Maryland Renaissance Festival, Crownsville MD Cashier08/ 2021 - 10/2022- Processed sales transactions to prevent long customer wait times.- Directed trash removal and sanitation procedures to keep aisles and register areas organized.- Delivered a high level of customer service to patrons using active listening and engagement skills.- Answered product questions with up-to-date knowledge of sales.- Worked closely with front-end staff to assist customers.- Tracked company inventories, moved excess stock and arranged products to improve sales.- Collected payments and provided accurate change.- Trained new team members in cash register operation, stock procedures and customer services.- Learned roles of other departments to provide coverage and keep store Operational.Skills Courteous and ProfessionalDemeanor Problem-Solving Cleaning and Sanitizing Guest and Client SatisfactionLANGUAGESJapanese - speaking, listeningEnglish- speaking, listening,reading, writingThe Maryland Renaissance Festival, Crownsville MD Game Operator08/ 2021 - 10/2022- Prepared reports for management of equipment failures and breakdowns.- Performed daily upkeep and cleaning of game room components.- Collected, tallied and documented tokens from token actuated games.- Delivered instructional guidance to guests on game room equipment.- Assessed weekly inventory and submitted prize and supply orders for approval to the general manager.- Provided physical assistance to visitors getting onto and off of rides.- Sold tickets and collected additional fees from customers for special services.- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiencesEDUCATIONOld Mill High School, Millersville MD High School Diploma08/ 2019 - 06/ 2023. |
