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Candidate's Name
Street Address  Kenilworth Drive #106Rolling Meadows, Illinois Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEA professional seeking a detail oriented position, which will allow me to fully utilize problem solving skills obtained through education and experience, in a people oriented position requiring quick learning and good listening and communications skills. Technical SkillsOperating Systems: Windows Server/Advanced Server; ClientOS; Windows 7/10/Mac OSX Hardware: Network cabling, routing, subnetting, troubleshooting, hardware installation. Platforms and Applications: Active Directory, Exchange Server, Asset Management CISCO Network Security. Great Plains, Oracle, Cisco VPN, Safend, Mobile-Iron, Airwatch, Sharepoint,, Dell KACE, Avaya IPO console / VOIP Support, Various Ticketing systems, Vendor communications and purchasing systems. Microsoft Office, Access, IOS/AndroidProfessional ExperienceApex Systems- IT Analyst II 07/23- Present Active Directory maintenance/ Employee onboarding/Offboarding/Network Permissions/Bitlocker/ Employee Directory administration / OU creations/Security Groups Intune/Azure/ Autopilot Deployments/OOBE Customization Okta Administrator/ User Mngt/MFA/Company Groups/App management/SAML/OIDC Identity Protocol Exchange Server / Mailbox Migrations On prem>Cloud Druva Administration/Backup systems Group Policy use/modification Servicenow SLA /Reporting / Incident Delegations to Global team Windows Server Patch ManagementViskase Companies- System Administrator 04/22-07/23 Active Directory / Azure AD - User creations/ Group Memberships/ Lockouts/ Bitlocker Okta Administration/ Accounts/Policy/ Group memberships- Group Additions/AD migrations/MFA/Admin Intune Administration / MDM / Android/Apple Enrollment - User/Policy/Device Management Rubrik Backup Administration-/ Cluster Management/ Data Retrieval Google Cloud Platform- Server Migrations /Delta Sync/ Monitoring Level 2/3 Trouble Tickets -/ Helpdesk Lead FTP Site Creation/Administration/Account maintenance Imaging Servers/SCCM - Packaging software push/ PXE Imaging from Network/ Exchange Server and Mailbox Maintenance- Mailbox Creations, Delegations and various functions OU creations/Offboarding/Onboarding users/NTFS Permissions/Domain Administration Powershell  Basic Scripting (Autopilot Hash Tag) VMWARE/VSPHERE - ESXi Management/ VM Management / Network Resources/Upgrade Group Policy Management Tool- Pushing/Modifying existing Policies as dictated Privilege Management tools  LAPS ServiceNow integration from other ticketing systems Apex Systems- Verizon-Connect- Contract 10-18- 04/22 Active Directory Support - User onboarding/Group Membership/ Network Folder Access OKTA Administrator / Accounts- Roles/Permissions/ Group additions / Lockouts Airwatch Administrator -/ Intelligent Hub / MDM- Apple/Android Device Management/ Trouble Tickets New Employee Onboarding-/ Imaging/ Terminations / Deactivations Bluejeans/Webex Meeting Support - Cloud based Video Conferencing / Data Monitoring Executive Support - Director Level Support for IT based issues Apex Systems- Komatsu- Contract 08/17- 10/18 Active Directory- User Creation/Deactivation / Group Memberships/Password resets Sharepoint Administrator - Site Management/ Security / Permissions Websense Administrator/ Email and Internet security - Whitelisting MDM management - Airwatch- Mobile Device Management / Ipad/Android/ Apple New hire orientation- Employee Onboarding / Day 1/ IT introduction to Systems Trouble Tickets  Systems/ basic network support Addison Group- Platinum Mortgage  Contract 12/16-07/17 LAN connectivity / Cisco Firewall - Monitoring/Rack/Switch/MPLS Executive Support - Director Level and Above New Hires/ Terminations / Employee modification / Active Directory VPN Support / Cisco Anyconnect Network Printers/ Troubleshooting Trouble tickets / Level 2 VOIP Phone Laptop/Desktop Imaging Employee Training / Documentation of Standard operating procedures EducationUniversity of Phoenix, Phoenix,AZBachelors of Criminal Justice, Human Services, 2012 University of Phoenix, Phoenix, AZAssociate of Arts, Criminal Justice, 2010Elgin Community College, Elgin, IL.Computer Education, 1999-2001First Institute, Elgin, IL.A+, Network+, MCP, MOUS Certified, 2003