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Title Customer Service Administrative Assistant
Target Location US-MS-Gulfport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Gulfport, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAreas of Expertise Include:Customer Service Representative for Sitter Solutions LLC., Family Tree Services, Home Instead Senior Living, HuluPatient Care, Housekeeping, customer serviceDNP Projects and (H Temple Spears Retirement Community) (Summer Work Part-time) Filing, passing out flyers, renting notices, showing apartments to residents. Painting, cleaning grounds when needed, and making ready apartments or houses. Etc.Administrative Assistant Director/Child Development Skills: My Little Tippy Toes Daycare, Kids First Daycare, Elery's Early Childhood Daycare (Owner)Hair Braider/ Hair Stylist/Beauty Supply Consultant : House Of Styles (Owner) Braidz Fa' Daze (Owner), Parker's Beauties Hair Supply Store Online ( Owner) Hair Services to all Hair Clients,In my combined professions 25+ years of experience in all fields of work. I Want To Secure An Entry - Level Position With A company That Promotes By Merit And One That Offers Long Term Employment I Am A Goal Oriented Individual With A Pleasant Personality And A Tenacity To Get The Job Done Also A Multitasker Highly Ambitious Willing To Meet Or Exceed Monthly Quotas And Capable Of Maximizing Brand Awareness Of Any Company That I Am Employed With. For Any Company With A Strong Foundation For Growth, I Am A Very Motivated Employee. Quick learner who pays very close to detail.Work Experience :Hulu Support Service AgentSupport Services Group - Waco, TXDecember 2021 to PresentCustomer Service Agent Help customers with their subscriptions Billing, Payments Troubleshooting any Technical Issues.SITTER SOLUTIONS - Gulfport, MSContract NannyFebruary 2019 to PresentCare for Children of any age in their homes with parents that work outside the home or at a Home Office in their home. Contract Sitter and/or Nanny. Prepared Meals, Bathing, Dressing, Laundry, Outdoor Activities, Drs. Appts. Etc. Maintain a daily schedule that meets the needs of the parents. Nanny/childcare teacher/housekeeper on contractFAMILY TREE SERVICES INC - Lou. KyContract Childcare Teacher/caregiver/housekeeperApril 2015 to February 2019Documented behaviors and medications in patient records. Also kept records of all children's progress throughout the day for parents to review at pick up. Transported patients to and from physicians. Appts. Shopping, Cooking Meals, Bathing Etc As Well As Children when in a child care setting if had to change diapers or use the restroom. Picked up and dropped off students in a van. I have cleaned the homes of different clients when duty permitted. Prepared meals for clients in their homes as well as children in a childcare setting.MY LITTLE TIPPY TOES DAYCARE - Lou. KyAdministrative DirectorJune 2012 to October 2014Managed daily office operations negotiated contracts enrolled children, managed vendor relations and acted as primary liaison with outside organizations. Led, managed and trained 6 staff members and trained. Prepared Budgets and performed cost reduction research and handled accounts with the facility. Oversaw appointment scheduling, kept all files organizing tracked all record all expenses as well as ordering of supplies.Established efficient workflow processes monitored daily productivity and implemented notifications to parents and staff when needed to improve overall effectiveness of personnel and activities done within the facility.KING'S BEAUTY SUPPLY STORE - LOU. KY.Customer Service AssistantApril 2009 to July 2012Organized store when new merchandise arrived to be sold.. Complied customers with feedback and recommended services or supplies of interest. Resolved problems and drove sales. Delivered prompt service to prioritize customer needs. Submitted completed orders quickly to maximize delivery efficiency.Business AnsweringSERVICE - LOU. KY.Dispatch Telephone OperatorJanuary 2005 to March 2009Answered customer questions about products availability and shipment times honestly and with politeness. Managed all number of incoming calls each day with the utmost professionalism and knowledgeable service. Capitalized on up sell opportunities by suggesting best fit offerings from available company products and services. Processed all payments in a timely manner.Maintained updated and detailed records of all calls daily. Took all calls for Doctors. Lawyers. ATF Also Other Customers that was part of the Answering Service Clientele List. Responded to over 1 to 60 calls a night at callers' requests with information about assistance and timeframes when help was available or messages needed to be delivered promptly. Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping. Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately. Worked with all customers to understand requirements and provide exceptional fast service.Education:PHOENIX UNIVERSITY - Phoenix, AZEarly Childhood Education ASSOCIATES in CHILD DEVELOPMENTMay 2013 to September 2013 ( 8 mo . Study Plan to go back to finish)SANDFORD HIGH SCHOOL - IllinoisHigh School DiplomaJanuary 2010 to February 2011High school diploma or GED.St. Augustine Learning Center - Louisville, KYFebruary 1986 to March 1997Licenses:Empire Beauty School - Louisville, KYOctober 2009 Graduated CosmetologyMississppi Board Health August 2021Hairbraiding LisenceSkills : Babysitting (10+ years) Nannying (5 + years) )  Childcare (20+ years) Toddler Care (10+ years) Contract Negotiation (5 + years) Upselling (7 + years) Meal Preparation (10+ years) Administrative Experience (10+ years)
 Writing Skills (8 + years) Bookkeeping (3 + years) Hair Styling (20+ years) Teaching (10+ years) Pricing (7+ years) Management (7 + years) Vendor Management (6 + years)
* Caregiving (10+ years) Early Childhood Education (8+ years) Payroll (5 years) Autism Experience (3 + years) Classroom Management (5+ years) Mentoring (10+ years) Infant Care (20+ years) Cleaning Experience (10+ years) Experience with children (20+ years) Curriculum Development (10+ years) Hotel experience (10+ years)  Cleaning (10+ years) Special Education (4 + years) Budgeting (11+ years) Management (7+ years)* Typing 35-40 wpmCertifications and LicensesFirst Aid Certification CPR CertificationHulu TrainingTechnical Support / Billing CertificateFamous Dave's Restaurant Training Technical/Billing/ Customer Service CertificateReferences:Sherry Potts Biller JTown Preschool Director/ PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEStefaine Thornsberry JTown Asst. Director/ PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLERoderick Brown/ Manager Winterwood Properties/ (502)631-8808

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