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Fataia Muir PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCESurgical Coordinator, NYP - Oncology -HybridOCTOBER 2023- CURRENTSchedule patients for surgery/Obtain authorization. Arrange pre and post op care.Serving as a patient ally throughout the continuum of care. Liaison to physicians and the department, prepping the patient with educational materials, logistics, and expectations.Manage treatment schedules, handle patient inquiries, gather medical records, and set consultations with the medical team.Demonstrate care & empathy; patient-first focus via your compassionate listening skills while troubleshooting solutions on behalf of patients. RADIOLOGY ASSOCIATE, NYPresbyterian - ED Radiology MARCH 2023- OCTOBER 2023 - TRANSFER (NIGHTS TO MORNINGS) Serve as liaison between referring Physicians/Techs/Nurses and Radiologists, supporting critical results/findings/instructions. Triage calls, exercising keen judgment and sound decision making skills and participating in performance improvement efforts to optimize workflow and streamline processes.Transfer calls to appropriate channels.Corresponds with other hospitals/departments on reports/ images. CLERICAL ASSOCIATE, Bellevue Hospital -RadiologySEPTEMBER 2022- JUNE 2023Filing, data entry, reception work, scheduled meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier),Liaisons with nurses, physicians and staff. Ability to interact with patients all day. Corresponds with other hospitals on reports/ images. SKILLSEPIC certifiedMckesson PACS certifiedCan type 50-65 WPMWord, Excel, and Powerpointapplications.Computer literate inboth Windows and Macintoshplatforms.Reliable and responsible, withprofessional aura.Quick learner, eager to learn andfollows directives.Positive, energetic, hard-workingcommunicator and achiever, withstrong listening skills.LANGUAGESEnglish/FrenchEDUCATIONDreamYard Preparatory H.S,Bronx  HS DiplomaSEPTEMBER 2010 - FEBRUARY 2014Borough of Manhattan CC, Bronx Associates in Health ServicesJANUARY 2019 - DECEMBER 2021Herbert Lehman College, Bronx B.S PsychologyMAY 2022- PRESENTPrepares/Imports CDs for: Patients, Referring Physicians, Legal Request. Registrar, Lenox Hill RadiologyMARCH 2021 - AUGUST 2022Obtains proper insurance and patient information, collects signatures and ensures accuracy and completion of necessary documentation. Collects and logs all co-pays and fees. Answer/transfer incoming phone calls. Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.Pre-registers, submits reports and documents, inputs clinical data as needed for appointment, and requests films as needed.Gives patients appropriate orientation for preparatory and safety protocols, and provides directions to facilities if needed.Other duties as assigned.Registrar, Lincoln Hospital - (COVID19 Vaccine/Testing) OCTOBER 2019 -MARCH 2021Register patients /community for Covid19 vaccine (including first/second dose appt, insurance etc.)Navigate line when needed to accommodate the clinic to follow CDC guidelines per social distancing and 1st,2nd, and 30 min observation. Scan in consent forms to patient charts.Help call center schedule appointments.