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Title Case Manager Patient Care
Target Location US-AL-Springville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYI am a dedicated, hardworking, and skilled nurse with multiple levels of experience. I worked as a cardiac nurse on step-down unit providing care to patients with heart failure, heart attacks, dysrhythmias, and angina. I also worked as a GI procedural nurse delivering safe and effective sedation for diagnostic and palliative procedures. I closely monitored patients after sedation and general anesthesia to ensure safe outcomes. I then transitioned to a certified Health Coach working closely with patients to telephonically manage chronic conditions. I also helped physicians and office staff close care gaps and meet quality goals. I then shifted back to an ICU step-down unit providing critical care to patients transitioning from ICU to home. I am currently working as a nurse case manager helping to ensure patients' discharge needs are met for a smooth transition from hospital to home.SKILLSPatient and family advocacyStrong Clinical judgementDependableOrganizedFlexibleComputer proficiencyGood communication skillsAttention to detailWORK HISTORY01/2021 to Current RN Case ManagerBlue Cross Blue Shield  Birmingham, ALCollaborated with physicians, social workers, therapists, nutritionists, and case managers to develop and implement individualized care plans Collaborated with people from various disciplines to provide patients with coordinated careTook active role in patient and family discharge planning process while working in conjunction with hospital case managersAddressed patient care issues such as discharge delays, procedures that were postponed, and ensuring medical equipment is available after discharge Educated patients and loved ones about various treatment options and outside care approaches, thereby reducing hospital resource utilization Identified individual patients' care needs and coordinated these based on physician recommendations, insurance benefits, and costsDeveloped complete plans of care to address the needs of patients Educated patients about their care plan and health care options Prepared patient's discharge by reviewing discharge plan and coordinating patient's needsCoordinated and provided care that is timely, efficient, and helpful in achieving patient's wellness and autonomyHandled case assignments, developed goals, and review case progress to determine case closure.04/2020 to 12/2020 Registered NurseSt. Vincent's Hospital Birmingham  Birmingham, AL Assisted in orienting and training of new staff members Performed patient assessments and responded to the urgency of patient's changing conditionProvided hands-on care to patients by administering medications, starting and managing IV lines, observing and monitoring patient's conditions, maintaining records and communicating with physiciansTelemetry monitoringMaintained accurate and updated documentation of patient care Maintained IV cardiac dripsProvided pre and post surgical and procedural care Kept track of post-op vitals, set up PCA, provided blood products and fluids, reviewed post-op orders, and helped patients manage their pain Met with doctors to discuss diagnoses and develop treatment plans that were well-coordinatedCounseled patients and caregivers on wound care, discharge plan goals, medication safety, and disease managementProvided exceptional care to a large number of high-acute patients who required complex treatment such as tracheostomy care, extensive wound care, cardiac monitoring, and dialysisCollaborated with physicians, pharmacists, social workers, therapists, nutritionists, and case managers to develop and implement individualized care plans. 09/2015 to 02/2020 RN Health CoachBrookwood Baptist Health System  Birmingham, ALUtilized telephonic motivational interviewingEstablished relationships with Primary Care Physicians and practice managers to address patient issues in order to reduce ED visits and hospital admissions Worked closely with insurance payers to address patient barriers to ensure management of chronic health conditions and gap closures Completed transitions of care and closed healthcare gaps Provided chronic care management with emphasis on CHF, AFIB, HTN, COPD, asthma, and DMAudited patient charts for CMS physician quality measures Reviewed medical records and case notes to gather information for patient care Data inputting06/2002 to 09/2015 Registered NurseTrinity Medical Center  Birmingham, ALFulfilled the role of charge nurse while maintaining responsibilities of evaluating staffing requirements and floor assignmentsMaintained IV cardiac dripsTelemetry monitoringMaintained accurate and updated documentation of patient care Oriented new staff membersOversaw staff and daily operations in the recovery room Interacted with different departments to coordinate patient care Provided specialized IV infusion therapy of Remicade and Orencia Oversaw patients' admission, recovery, and discharge in a clinical setting Provided pre and post procedural careWorked closely with physicians in a GI Lab to help perform specialized proceduresAppointed and served as a super-user during electronic charting conversation Trained employees to use the hospital's new electronic medical record system. EDUCATION2002 Associate of Applied ScienceWallace State Community College - Hanceville, AL

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