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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATION & OTHERFLORIDA CAREER COLLEGE June 2023Dental Assistant DiplomaDADE-PREP ACADEMY April 2022High School DiplomaLANGUAGES: Creole and EnglishPROFESSIONAL EXPERIENCEPANDA EXPRESS MIAMI, FLCustomer Service Attendant 09/2022 PresentTasked with maintaining high standards of customer service during high-volume, fast, paced operations.Resolved complaints promptly and professionally to ensure customer satisfaction.Cross-trained and coordinated scheduling with team members to ensure seamless service.Utilized (POS) Point-of-Service computer system for automated order taking.AMAZON OPA-LOCKA, FLWarehouse Worker 12/2021 06/2022Receive and put away inventory.Get customer orders ready and pack them up.Use scanners to read bar codes on products; View prompts on screens and follow the direction for some tasks.Operate power industrial trucks (PIT) such as a forklift or pallet drivers, and work at heights up to 35 feet.T-FORCE FREIGHT MIRAMAR, FLDockworker 06/2021 10/2021Moved freight into and out of trailers in a timely mannerTrained to use a forklift.SUMMARYAttentive and detail-oriented business office administration student with experience in business applications and vast knowledge of day-to-day business office operations. Offering strong and excellent customer service skills. Highly organized, proactive, and punctual with a team-oriented mentality.SKILLS:Microsoft Word ProficientMicrosoft Excel ProficientTime ManagementPDF Document CreationPeople SkillsConflict ResolutionTeam OrientedData EntryAdministrative SupportLeadership ExperienceDetail OrientedMarketing Proficient |