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Candidate Information
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Title Customer Service Specialist-Remote
Target Location US-OH-Chillicothe
Email Available with paid plan
Phone Available with paid plan
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                                              Candidate's Name
Street Address  Fruithill Drive                                                                     PHONE NUMBER AVAILABLE
Chillicothe, Ohio Street Address                                                                  EMAIL AVAILABLE


EMPLOYMENT
   Ross County Board of Elections                                                      Street Address -present
     Absentee Ballot Clerk (part-time seasonal)
     - Process incoming voter registration applications and all absentee ballots cast.
     - Check signatures and verify authenticity of each voter.
     - Follow up and resolve any voter database discrepancies.
     - Travel to nursing homes and healthcare facilities to assist individuals with voting.
     - Ensure compliance with all applicable state laws and deadlines.
     - Work with members of the opposite political party to ensure a fair and impartial system.
     - Maintain confidentiality and integrity of the voting process.


     Jonnetta D. Gadson, Attorney at Law                                             2015-2018
       Legal Assistant
       - Complete administrative duties such as making copies, answering and directing phone calls and greeting
          clients.
       - Coordinate appointments, including all correspondence and logistics necessary.
       - Draft documents and letters from existing licensing templates.
       - Manage legal documentation and correspondence in strict confidence.
       - Correspond with counsel, court and clients.
       - Assist with accounting and billing.
       - Implement and improve upon administrative processes for more efficient workflow.

  Lori J. Rankin, Attorney at Law                                                       2011-2015
       Legal Assistant
       - Same Duties as Above

  Kenworth Truck Company, Chillicothe, Ohio                                             1991-2007
      Senior Office Assistant
      - Performed administrative work, including scheduling, maintaining files, and sorting mail for the Human
          Resources
          Department.
      - Entered employment data into computer database.
      - Tracked and updated hourly employee leaves of absence.
      - Assisted employees in the filing of their medical claims with United Healthcare.
      - Processed all new hires and terminations.
      - Assisted in all areas of administration work, including data entry, receptionist duties, file organization,
          research, and development.

  Petland, Inc., Chillicothe, Ohio                                                 1986   1991
       Administrative Assistant
       - Greeted visitors and directed them to the appropriate departments.
       - Responded to queries in person and via telephone.
       - Developed and implemented office procedures.
       - Maintained general company record systems to uphold accurate files.
       - Composed letters and memos.
       - Screened documents, booked meeting rooms, set up conference calls and took messages.
       - Performed administrative tasks, including filing and photocopying.
 C. Patrick McAllister & Associates                                                    1984   1986
     Secretary/Apprentice
     - Assisted in all areas of administrative work, including data entry, receptionist duties, and file organization.
     - Maintained and prioritized tasks and projects, including completion of real estate appraisals.

 Harry Lewis, Attorney at Law                                                           1983   1984
     Legal Secretary
     - Same duties as above.

 Bunstine, Mowrey, Moore & Spetnagel, Attorneys at Law                                  1976   1982
     Legal Secretary
     - Same duties as above.

 Mowrey & Jones, Attorneys at Law                                                       1973   1976
    Legal Secretary
    - Same duties as above.

EDUCATION

 Chillicothe High School, Chillicothe, Ohio                                             1973
      College Prep
      High School Diploma

PROFESSIONAL EXPERIENCE

      -   Microsoft Word, Microsoft Office, Microsoft Excel, and Microsoft Outlook
      -   Type 90 WPM
      -   Excellent Phone Skills
      -   Communication
      -   Data Entry

REFERENCES AVAILABLE UPON REQUEST

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