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EMAIL AVAILABLEP: PHONE NUMBER AVAILABLESeeking a position in the capacity of:Retail Sales RepresentativeMaintain excellent time-management and problem resolution skillsFlexible and able to quickly adapt to many situationsAnalytical, detail oriented with strong communication skills; working diligently on longGreat customer and associate relationship management skillsExtensive past management experienceAbility to both set and achieve goals that I set forthProven track record for building a successful, hard working team.Self motivated to succeedWork ExperienceRoche Bros. Supermarkets, Wellesley Hills, MAAssistant Deli Manager/ Grocery department/ Produce department 1996 2009Started as a bagger and continued to work myself to managementSupervised and scheduled staff for high volume supermarkets.Managed department operationsCoordinated budget according to sale projections on a weekly basisManaged Payroll, mileage for all associates under my controlProduct inventory (Monthly, Fiscal, Year-end)Maintained proper product levels to avoid profit loss and provide the best service for the customerCustomer SupportWorked closely with customer service department, providing support to customers with problems including product issues and all other forms of customer dissatisfaction.Documented problems and coordinate with management, employees and customers to rectify issues.Advantage Sales and MarketingRetail Reset Merchandiser-Part Time 2011- 2012Worked closely with team leader to learn retail operationsProblem solving with planogramsBuilt rapport with all decision makers and learned all their rollsLearned CAO and how it applies at retailAdvantage Sales and MarketingRetail Representative-Full Time (Boston) MARS DRT Retail Team 2012- 2015Was named associate of the Month on 3 occasions, for my ability demonstrating leadership and eagerness to growWas named associate of the Quarter for area 4 times in 2014Ability to communicate with management and client regarding any and all issues.Ability to manage time and prioritizeMaintaining full distribution on existing SKUsPromoting clients product through displays in A+ locationsWorking in a demanding territoryMaking sure both client and retails needs are always achievedConducting each store call in a professional mannerAcosta Sales and MarketingRetail representative Full Time (Boston) NESTLE Direct Retail team 2015-2018Maintaining company and client objectivesConducting each store call in a professional mannerMaintaining full distribution on existing SKUsReach North America (Acosta Europe) 2018-2024Territory Manager New England RECKITT Retail teamCovering large expansive territoryDriving sales through brand exposureLearning different systems of retail giant TargetCommunicating daily with leadershipScheduling effectivelyBuilding strong relationships with store personnelAddressing recalls, dated and customer complaints promptly in a professional mannerAdvantage Solutions 2024-presentRetail Sales Specialist The J.M Smuckers Retail teamCovering large high volume Boston territoryEnsuring clients needs are addressed in proper, timely mannerProper time managementBuilding trusting relationships at store level to ensure successMaintaining company and client objectivesEDUCATIONTrinity Catholic High School 1996-2000Mass Bay Community College 2000-2005United States Coast Guard 2002-2003References available upon request |