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PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE:Seeking a position where relevant skills and experience can be applied toward the growth and structure of your company.HIGHLIGHT OF QUALIFICATIONS Equally effective working independently as with a team. Customer oriented, resourceful, detail oriented and well organized. Strong communication and interpersonal skills. Logical thinker with the ability to develop profitable solutions to problems and situations. Strong task skills with upper ManagementPROFESSIONAL EXPERIENCE:ServiceMaster Terminix - Tampa, FL 03/2113-PresentCustomer Service Answer Phones Schedule Appointments Billing Resolve customer issuesHillsborough Community College  Tampa, FL 11/2010  08/2012Scanner (Temp Position) Scan Documents Assist students with FASA applications FileCon-Way Freight-Tampa, FL 07/2009- 01/2013Customer Service Billing Answer phones Schedule appointments for delivery or pick-ups Greet customers Check in Drivers Resolve customer issuesRemington College 09/2008 - 11/2008Receptionist (Temp Position) Greet Visitors, Answer Phones, Direct Calls, Give Test .Assist Human Resource  Make Labels, Correspondence Letters. Assist Admissions Director  Input info into computer, Make folders, Correspondence letters, check in visitors, Check missing information in folders. Assist Registrar- Verify Transcripts for employment, Transcript request.Self Employed - Detroit, MI 08/2006 - 03/2008Day Care Provider Cared for children in institutional setting private businesses Sanitized toys and play equipment. Disciplined children and recommend and initiated other measures to control behavior, such as caring for own clothing and picking up toys and books. Observed and monitored children's play activities.Instructed children in health and personal habits such as eating, resting, and toilet habits. Read to children, and teach them simple painting, drawing, handicrafts, and songsDetroit Workforce Network  Detroit, MI 4/2003  7/2006Customer Service Specialist Greeted customers, Answered phones, Orientation, Testing Remediation Assisted with Resumes and Job search Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.United States Post Office  Detroit, MI 11/2001- 3/2003Mail Sorter Accepted and checked containers of mail from large volume mailers, couriers, and contractors Bundled, labeled, and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.Rhema Church  Detroit, MI 1/1997  2/2006Office Manager Answered telephones, direct calls and take messages. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.Target  Detroit, MI 9/1989  12/1996Assistant ManagerMetropolitan Foot Surgeons  Detroit, MI 2/1987  8/1990Office ManagerEDUCATION:Hillsborough Community College Tampa, FlMajor: Counseling/Human ServiceCurrently attendingAbcott Institute, Southfield, MIMOUS CertificationMichigan Paraprofessionals, MICertificate, Medical Receptionist / Word Processor