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Click here or scroll down to respond to this candidateCandidate's Name
Queens, NY PHONE NUMBER AVAILABLE EMAIL AVAILABLEResults-Oriented Leader: A meticulous and customer-focused professional with over 15 years of experience in managing customer accounts, leading cross-functional teams, and successfully promoting products and services in the technology sector. Demonstrates a consistent track record of surpassing sales quotas and contributing to the expansion of territories.Core QualificationAccount Management Business Development Territory Expansion Telecommunication Sales Data Collection Analysis Strategic Planning & Execution Team Leadership Training Product/Service Knowledge Customer Experiences Account Retention Revenue Maximization Communication Collaboration Relationship Management Lead Generation.Professional ExperienceGrand Canyon UniverstiySenior Account Executive January 2024 - PresentCoordinating intricately planned events and activities throughout my assigned region to spark enthusiasm for online academic programs in education, healthcare, and business among prospective studentsBalancing straegic vision with hands-on execution, developing impactful partnerships while engaging with prospective students through heartfelt conversations, presentations, and emails, adapting as needed to ensure maximum inpactPositioned as a trusted consultant, delivering expert advisement on the institution's comprehensive educational portfolio to clienteleRemained abreast of industry dynamics and competitive landscapes, strategically positioning Grand Canyon University as a leader in the fieldVerizon Wireless New York, NYSenior Account ManagerVerizon Channel Management April 2017 March 2023Maintained account portfolio worth $6,000000 to support 15-20 indirect locations while managing up to $1M in monthly revenue by directing the transformation of indirect channels through the evolution of customer experience and the One Team VerizonDemonstrated strong business acumen in funnel management and accurate sales forecasting within a CRM environment.Achieved notable success in the sales of telecommunications and internet services to end-user customers, including strategic and large business clients, and government accounts, employing relationship managementExhibited skills in decision-making and a consistent track record in customer retention managementUpheld high-quality service standards and positive brand image/experiences by incorporating brand vision throughout points of distributionProficient in engaging C-level executives within organizations and securing their buy-inPossesses a strong business acumen, excelling in funnel management and precise sales forecasting within a CRM environmentDemonstrated the ability to strategize and implement multi-year sales revenue plans for complex accountsCall center experience, adhered to call center protocols, ensuring service quality compliance and guidelines, along with demonstrating effective communication skillsVerizon Wireless Queens, NYAccount Executive National Retail November 2013 March 2017Drove a 15% increase in Y-O-Y growth by developing, implementing, and tracking territory-wide sales to uncover gaps and drive higher productivityRemained abreast of market competition and popular trends to collaborate with retail management personnel in creating incremental displays for sales advantageIdentified the need for skills improvement and delivered strategic training to 25 retail employees regarding the companys competitive advantages and products/services to enable Y-O-Y territory expansionAttained a sales quota of 105-125% for 4 consecutive years by focusing on developing top-performing retailer teams through ongoing support and coaching activitiesVerizon Wireless Long Island, NYStore Manager Retail Sales October 2010 October 2013Ensured staff remained up to date with business procedures and company products via weekly/monthly store meetings while training and empowering 15 employees through one-on-one and group meetings to exceed set quotasBuilt a top-performing and highly productive team with the ability to consistently augment net operating profit by coordinating daily store operations, including staff development activitiesAchieved 100-135% in sales quota for 3 consecutive years as well as raised profitability metrics, elevated employee engagement, and enriched customer experiences through effective change management and supportive leadershipEnabled 10 Sales Representatives in progressing to Assistant Manager and Operation Manager positions by sharpening required skills and creating a growth-focused, constructive work cultureTechnical SkillsData Visualization Software: Tableau G-suiteMicrosoft Office Suite: Word, Excel, PowerPoint, Outlook, SalesforceEducationAssociates of Arts (AA) in Business Management Monroe College, New Rochelle, NYGPA.3.90 Magna Cum LaudeBachelor of Arts in Business Administration Southern New Hampshire University (Expected December 2024)Awards & HonorsNational Honor Society of Leadership (NSLS)Ranked top 10th performing Account Managers in theNortheast Region, 2021 and 2022Top SMB Sales Performer in the Northeast 2022Winners Circle, 2010 and 2012In It Together Award, 2022 |
