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FDeryFernandezPHONE NUMBER AVAILABLEonefortytowerStreet Address @outlook.comKissimmee, FL 34743SUMMARYFocused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.SKILLSHazardous Materials HandlingIncident ReportingSix Sigma MethodologiesEmergency Response ProceduresAircraft Safety ChecksProblem-SolvingEquipment InspectionSecurity ProcessesItem TransportRamp Generator OperationAircraft SanitationArrival/Departure ProceduresEXPERIENCELead Ramp AgentOrlando, FLATS/ May 2022 to CurrentPerformed daily aircraft servicing duties such as fueling, de-icing, and lavatory services. Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.Coordinated the loading and unloading of cargo and baggage on various aircrafts. Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.Managed a team of ramp agents by providing guidance, feedback, training and support when needed.Inspected cargo for proper tagging, labeling, weight distribution and hazardous materials.Prepared documents related to flight operations such as load sheets, gate passes, manifests.Responsible for maintaining cleanliness standards within the work area according to company policies.Maintained on-time connections by guiding aircraft to and from gate positions. Loaded and unloaded baggage and other cargo, transporting to and from aircraft. Operated conveyor belts, push-back tractors and aircraft tugs daily. Connected electrical power units and service hoses to aircraft. Operated equipment to support on-ground operations in between flights. Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.Loaded and unloaded aircraft cargo, passenger baggage and freight. Used scanners to track parcel information, condition or receipt. Delivery DriverBlauvelt, NYFedEx:Ground/ Jun 2017 to Feb 2022Received daily delivery instructions and route assignments from dispatch. Ensured accurate completion of all paperwork associated with deliveries. Inspected delivery vehicle to ensure optimal safety and performance prior to each trip. Maintained accurate records of goods delivered and collected payments as required. Adhered to all applicable traffic laws while driving delivery vehicle. Communicated regularly with dispatch regarding any delays or issues encountered on routes.Provided excellent customer service by answering inquiries about products or services being delivered.Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.Responded promptly to emergency situations involving vehicles or personnel on the roadways.Cleaned interior and exterior of delivery vehicle at end of shift as needed. Reported mechanical issues with delivery vehicle to supervisor in a timely manner. Performed pre-trip inspections of delivery vehicle according to company guidelines. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.Stayed up-to-date on changing local roads and construction areas that may affect routes.Monitored fuel level throughout shift and refueled when necessary. Drove safely in all weather conditions including rain, snow, sleet, ice. Checked tires for proper inflation before leaving on each route. Transported and safely delivered items to prevent damage or loss. Handled merchandise in accordance with product handling standards. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.Delivered rush merchandise on tight schedules to meet customer targets. Inspected vehicle and maintained gas, oil and water levels. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.Checked shipping papers to determine nature of load and presence of hazardous materials.Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.Kept accurate logs of all deliveries and trips.Contacted customers prior to delivery to coordinate delivery times. Determined optimal routes based on GPS application information and knowledge of local routes.Inspected vehicles' condition, supplies and equipment before and after trips Checked loads against shipping papers to verify contents and identify special handling requirements.Reported delays and accidents to stations using telephones or two-way radios. Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.Parts ManagerNanuet, NYAutoZone/ Jun 2015 to Mar 2017Developed and maintained positive working relationships with vendors. Organized and monitored inventory levels of parts, tools, and supplies. Analyzed pricing trends to optimize cost savings.Ensured accuracy in order processing and invoicing procedures. Provided technical advice on the selection of replacement parts. Conducted monthly audits of inventory control systems. Created reports to track inventory usage and performance metrics. Resolved customer inquiries related to part availability or quality issues. Trained new staff members on proper parts handling techniques. Inspected returned parts for damage before restocking shelves. Monitored stock levels regularly to avoid backorders or shortages. Collaborated with other departments to ensure timely deliveries. Assisted in developing a system for tracking special orders. Generated weekly sales reports detailing product demand patterns. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.Managed employee schedules and daily assignments.Received, examined and reshelved returned parts.Delegated work to staff, setting priorities and goals. Trained and monitored employees to teach daily tasks and improve performance. Cleaned or prepared construction sites to eliminate hazards. EDUCATION AND TRAININGHigh School DiplomaNorth Rockland High School Jun 1998Thiells, NY