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Front Office ReceptionistForney, Texas Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL EXPERIENCENannyWinston-Salem, NC. 27103Experience 2018-2020Worked with parents to develop and implement discipline programs to promote positive behavior.Proficient in implementing educational and engaging activities to promote child development, such as: (arts and crafts, reading encouragement, music appreciation and language skills).Proven ability to establish and maintain positive relationships with both children and parents.Implemented safety awareness along with behavior management, socially as well as conflict resolution between siblings.Transported children safely to school events, and extra curricular activities using proper car seat protocols.Fostered time management skills, including balancing playtime, limiting screen time, (to support proper development of gross motor, fine motor, and cognitive skills), sleep training, potty training, set meal times, and outdoor activities for exercise.FRONT DESK RECEPTIONISTPSYCHIATRIC WELLNESS CENTERWINSTON-SALEM, NC. 27106 2006-2007ExperienceEnhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.Provided courteous, professional and timely assistance to all visitors, clients, and vendors.Expedited daily office tasks such as mail distribution, document scanning, photocopying and data entry ensuring an efficient workflow.Collaborated with team members on various projects, to achieve department goals and improve overall efficiency.Managed daily office operations, including scheduling appointments, and maintaining files and records.Worked with doctors, pharmaceutical agencies and accountants to balance finances.Handled general billing processes.RESTAURANT HOSTESS 2005-2007MIDTOWN CAF & DESSERTERY WINSTON-SALEM, NC. 27106.DUTIESContributed to team success through effective communication and cooperation with coworkers and management.Facilitated customer satisfaction and positive first impressions for guests through friendly greetings, along with a genuine enthusiasm, respectful and clear communication.Developed a rapport with regular patrons fostering a sense of community with the establishment.Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers ensuring accurate meal preparation.Contributed to team success through effective communication and cooperation with coworkers and management.Implemented table rotation system for optimal sever workload, distribution, resulting in improved service qualityCommunicated relevant information between incoming and out going staff to ensure smooth shift changes.Assisted in training new host staff.Processed cash, credit and debit transactions accurately.EDUCATIONASSOCIATES IN SCIENCETUNXIS COMMUNITY COLLEGEFARMINGTON, CT. 060321999-2000CENTRAL CONNECTICUT STATE UNIVERSITYNEW BRITAIN, CT 060502001-2003EARTH SCIENCE CONCENTRATED IN GEOLOGYSOUTHERN NEW HAMPSHIRE UNIVERSITYMANCHESTER, NH. 031062020-2021BACHELORS IN GEOSCIENCESADDITIONAL SKILLSHardworking and passionate professionalLife experience allows me to multitask as well as prove to be a reliable, hardworking, dedicated and knowledgeable asset to any prospective employer. Excellent customer and organizational skills.OrganizationalOffice SupportSocial &: BehavioralDevelopmentActivity PlanningCustomer AssistanceEducational SupportAdministrative KnowledgeNOTE: Discrepancies in work history due to full-time motherhood |