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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYCompelling background in executive administrative supportProficient communicator with ability to tailor messages based on stakeholder needsAbility to effectively interpret and translate laws into original, creative training materialsStrong organizational skills ensure successful tracking of various project detailsExcellent interpersonal skills for effective collaboration with work teamsDocument preparation and data tracking including memorandums, letter and e-mail correspondence, and best practices job notes kept throughout project durationMethodical and detailed editing and proofreading skillsPROFESSIONAL EXPERIENCEOffice Associate November 2013 PresentIllinois State Police Des Plaines, ILProvide support for field troopers in a variety of ways, including tickets processing and various office administrative tasks.Effectively manage time for most efficient completion of daily tasks.Actively engage with other members of clerical support team for proper procedure adherence.Organize effective communication with respect to involved stakeholders (supervisory team, individual troopers, appropriate court houses, fellow team members, vendors).Oversee accurate case documentation in tracking system software.Prepare information necessary to efficiently assist field troopers in performance of duties.ACT and SAT Instructor/Tutor February 2011 September 2017The Princeton Review Chicago, ILTeach high school students tools for increased performance on ACT exam.Plan in-class structure of subject material and strategies.Customize learning content for individual students within classes.Organize effective communication with respect to involved stakeholders (regional office, students, parents, fellow instructors).Infogix, Inc. Naperville, IL July 2007 March 2013Product Consultant (September 2012 March 2013)Provide customer support for cornerstone software product of privately-owned technology company.Develop and maintain training documentation system for consistent company image representation and educational continuity.Effective communication with all clients, adjusting content for appropriate audiences.Problem-solving of customer concerns regarding software program use.Manage time effectively for independent learning of software products and company processes.Company Information Coordinator (July 2007 September 2012)Maintain organizational hub of software firm with international presence and global affiliations.Analyzed and created detailed descriptions of job responsibilities, team interaction, and corporate objectives for company archives.Managed travel program, ensuring program guideline adherence and training facilitation as needed.Authored official corporate manual for digital signage system, with updates and material enhancement as needed.Develop and wrote weekly content for inclusion in employee newsletter.Candidate's Name
Page 2Media CoordinatorEmpire Flooring & Carpet Northlake, IL October 2006 March 2007Monitored vendor compliance with company-contracted advertising agreements.Developed effective tracking process for advertising spot runs and vendor payments.Facilitated training of new process for marketing and accounting department associates.Researched and effectively responded to vendor requests for payment and internal questions on advertising spot runs.Admissions CounselorCortiva Institute Pinellas Park, FL January 2006 August 2006Supported potential program attendees through admissions process of private massage therapy program.Developed and delivered group presentations using company marketing materials.Conducted informational marketing tours for prospective students.Updated company marketing materials with audience-appropriate modifications as needed.Engineered customized pitch messaging based on individual prospective student needs.Marketing/Executive AssistantNational Exemption Service Safety Harbor, FL January 2005 December 2005Delivered organized executive support to multiple individuals, and contribute to marketing planning efforts.Authored, edited, and finalized client service proposals and communications.Initiated client service initiative improvements, including development of detailed program proposal.Adopted yearly trade show plan by researching local shows for adequate company exposure.PROFESSIONAL DEVELOPMENT & EDUCATIONTechnical Writing Intro Course Completion October 2008University of Illinois at Chicago Division of External Education Chicago, ILM.S. - Marketing Communication May 2002Stuart Graduate School of Business Chicago, ILDual Degree B.S. - Public Relations & Hospitality Administration May 1998Boston University Boston, MAPROFESSIONAL COMPETENCIESEntrepreneurial SpiritInterpersonalClient ServicingDetail-OrientedUnderstanding of education, e-commerce, software, & banking industriesEmployee Newsletter ContentProject PlanningWebsite Development LayoutTradeshow PlanningMicrosoft Word advanced knowledgeMicrosoft Excel advanced knowledgeMicrosoft PowerPoint advanced knowledgeMicrosoft Outlook intermediate knowledgeMicrosoft Access intermediate knowledgeMicrosoft SharePoint intermediate knowledgeMicrosoft Project basic knowledgePeopleSoft Expense ManagementCRM PeopleSoftWriting/Editing/Proofreading |