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Candidate Information
Title Customer Service United States
Target Location US-IN-Indianapolis
Email Available with paid plan
Phone Available with paid plan
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SummaryI am a detail-oriented accounting professional with 35+ years of experience and a strong educational background, including an Associate Degree in Accounting/Computer Technology. A former United States Air Force Security Police Officer, I bring a disciplined and committed approach to my work. Experienced in end-to-end finance management, QuickBooks, and successful contract negotiations. Known for diplomatic customer service and the ability to make informed decisions independently. Becky BB BrownQuickBooksCustomer Service SkillsManagement SkillsOffice ProceduresMicrosoft OfficeMicrosoft WindowsAccountingFiling/ EditingEnglishSkillsLanguageEducation1986-1988UNITED STATES AIR FORCE -SECURITY POLICE OFFICERExperiencePalmer Trucks of IndyJanuary 2023 - November 2023INVENTORY RECEIVINGEfficiently manage incoming inventory: Oversee the accurate recording and tracking of all received goods, ensuring seamless integration into the company's inventory management system.Quality Assurance: Adhered to quality control measures to verify the accuracy and condition of incoming inventory, minimizing discrepancies. Collaboration with Teams: Work closely with internal teams to streamline the receiving process, ensuring timely and efficient handling of shipments. Communication Skills: Effectively communicate with external and internal teams to resolve any discrepancies or issues related to received inventory or invoicing fostering positive relationships.OFFICE MANAGERFinancial Management: Managed diverse aspects of accounting for a business with an annual sales volume of $4,000,000. Responsibilities included overseeing accounts receivable, accounts payable, payroll, and maintaining the general ledger. Vehicle Registration/Title Processing: Facilitated the smooth processing of vehicle registration and title transfers with the Florida DMV, ensuring compliance with state regulations and timely completion of documentation. Process Improvement: Identified and implemented process improvements in accounting procedures, resulting in increased efficiency and accuracy in financial operations.Customer Service: Delivered exceptional customer service, ensuring client satisfaction and loyalty. Handled inquiries, resolved issues, and maintained positive relationships with customers, contributing to a high level of customer retention. Boca RicoFebruary 1998 - May 2005GENERAL MANAGERFinancial Management: Held responsibility for the restaurant's financial health, managing all accounting aspects, banking transactions, and overseeing the preparation of financial reports and closings.Cost Control: Implemented cost-control measures to optimize expenses, improve profitability, and maintain financial sustainability. Inventory Management: Implemented inventory management best practices, minimizing waste and ensuring optimal stock levels to meet customer demand. PHONE NUMBER AVAILABLEIndianapolis, INEMAIL AVAILABLESumter Area Technical CollegeMilitary ServiceStivers Tire &AutoMay 2005 - August 2021ASSOCIATES DEGREE INACCOUNTING/ COMPUTERSCIENCEMay 1982  Sept. 1984

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