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Click here or scroll down to respond to this candidateMONAMRANIEMAIL AVAILABLEPHONE NUMBER AVAILABLEBrooklyn, NY Street Address
Organized and dedicated administrative assistant/ front office coordinator with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.PROFESSIONAL SUMMARYCorporate Suites - Administrative Assistant/ Front desk New York, New York 10/2021 - CurrentLINA FiDi - Operations Associate / Client Services RepresentativeNew York, New York 09/2018 - 04/2020WORK HISTORYHandle a high number of calls on a daily basis and re-routed them to appropriate client Create and updated spreadsheets in Excel and Google Docs Correspondedwith existing and potential investors Prepare and review contracts and agreementsHandledall incoming sales leads and distribute to sales team accordingly Book conference rooms and set up virtual clients Tour workspacesHandle office supply orders and inventorying, as well as order catering when necessaryCollect, sort, distribute, and prepare mail for courier pick up Created numerous spreadsheets in Google Drive and Excel Handled 100 plus calls dailyDelivered exceptional customer service to every customer by leveraging extensive knowledge of products and services Greet and check in patients Conducting tours of workspacesPrepare and review contracts and agreements ensuring compliance with government and company policyEducated clients about billing, payment processing and support policies and proceduresSKILLS Office Management Customer Experience Appointment Confirmation Meeting Scheduling Intuit QuickBooks Microsoft Excel and Outlook Google Docs Client Admission Office Supplies and InventoryComputerized MaintenanceManagement SystemsContracts and VendorAgreementsInternational School of RabatRabat, MoroccoContinuing Education :International And InterculturalCommunicationEDUCATIONWoodland - Event CoordinatorBrooklyn, NY 03/2017 - 09/2019 Performed event coordination for larger parties and gatherings Evaluated existing plans, processes and events planning services to identify opportunities for improvement Coordinated schedules and timelines for events Selected and ordered dcor and event materials Fulfilled contractual obligations for rehearsal and day of event coordination Solicited feedback from clients to assess event success and uncover opportunities for improvementGreen Desk Office Space - Building ManagerBrooklyn, NY 01/2014 - 03/2017 Scheduled office meetings and client appointments for staff teams Handled client correspondence and tracked records to foster office efficiency Managed operations, maintenance, and improvement of properties Sorted and distributed office mail and recorded incoming shipments for corporate records. Collected and maintained careful records of rental payments and payment dates Answered multi-line phone system, routing calls, delivering messages to clients and greeting visitorsUC Natural Health and Wellness Center - Medical Receptionist Hudson Valley, New York 04/2010 - 12/2013 Adhered to strict HIPAA guidelines to protect patient privacy Coordinated patient scheduling, check-in, check-out and payments for billing Managed multi-line phone system and pleasantly greeted patients Helped patients complete necessary medical forms and documentation Supported office staff and operational requirements with administrative tasks Organized paperwork such as charts and reports for office and patient needs Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass |
