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Click here or scroll down to respond to this candidateCandidate's Name
Miami Gardens, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEResponsible and motivated, with strong communication skills, able to build rapport and facilitate strong, cooperative relationships within an organizational team, although equally productive working alone without supervisionPROFILEWell-organized and punctual; with excellent time management skillsFriendly and adaptable; works well with others in a team-oriented environment though equally productive when required to work alonePrecise and very detail-oriented, follows direction with great accuracyResponsible and dependable; with a strong work ethicHandles situations logically and calmlyPositive, motivated, and productiveOutgoing personality; with excellent customer service skillsSKILLSAbility to Analyze Quantitative DataCritical ThinkingComplex Problem SolvingJudgment and Decision MakingAdaptability and ability to work under pressureAbility to Plan, Organize and Prioritize WorkTime ManagementProficiency with Microsoft OfficeCustomer ServiceAbility to work in a team structureEDUCATIONCarol City High School, Carol City, FLStandard Diploma, (Some high school) 2013EXPERIENCEWalmart Super Center, Miami Gardens, fl April 2017 June 2020CAP 2 Associate/Customer ServiceRespond quickly and resourcefully to customer requests or concernsServing multiple customers in a short period of timeRepresent the store in a professional and positive mannerAdhere to all store retail policies and proceduresProvide information to customers about products.Restocking and pulling freight from trucksAnswered phone calls regarding merchandise inquiriesPallet jack buildingConvey Health Solutions, Sunrise, FL (Remote)September 2020-June 2021Customer Service Representative Managing large amounts of inbound and outbound calls in a timely mannerFollowing call center scripts when handling different calls Identifying customers needs, clarify information, research every issue and providing solutions Keep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelProcessed credit card payments for orders and managed accounts receivablesMaintained expectations regarding call quality and resolution timeWaste Management, Miami, FL August 2021 PresentSanitization/Garbage collector Collecting and removing waste and recyclable materials for further processingAssistant to operating waste collection vehicles, following the designated route, and reporting to main driver or supervisors on dutyEnsured appropriate cleaning of waste collection equipment.Ensured compliance to safety regulations and rules. |
