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Candidate's Name
Beloit, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceReceptionistH&R Block - Beloit, WIDecember 2023 to PresentAll front desk duties, answer multiReceptionistH&R Block - Beloit, WIDecember 2023 to Present Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office EducationSome college in Biology/psychologyBradley University - Peoria, ILAugust 1996 to June 1999Skills Customer service (10+ years) Organizational skills (1 year) Phone etiquette Communication skills Typing Computer skills Front desk Microsoft Word Time management Supervising experience English Writing skills Windows Microsoft Powerpoint Clerical experience Filing Microsoft Excel Word processing Microsoft Outlook QuickBooks Workday Databases Social media management Medical office experience Medical terminology Cash handling Data entry Office experience Microsoft Office Cash register Negotiation Math Administrative experience Inside sales Sales Retail sales POS Medical RecordsAssessmentsBasic computer skills  ProficientFebruary 2024Performing basic computer operations and troubleshooting common problems Full results: ProficientSales skills  ProficientFebruary 2024Influencing and negotiating with customersFull results: ProficientGeneral manager (hospitality)  ProficientNovember 2021Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientAttention to detail  ProficientFebruary 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientFood service: Customer situations  ProficientFebruary 2024Identifying and addressing customer needs in a food service setting Full results: ProficientCustomer focus & orientation  CompletedFebruary 2024Responding to customer situations with sensitivity Full results: CompletedMedical receptionist skills  ProficientFebruary 2024Managing physician schedules and maintaining accurate patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.