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Title Customer Service Medical Assistant
Target Location US-MI-Sterling Heights
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PhlebotomistSterling Heights, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSales Clerk/Customer Service, inventory specialist House of Dank - Detroit, MIJune 2020 to PresentVerify patient information, deliver medications to patients homes, answer phones, stock inventory, clean and organize facility.PhlebotomistHelix Diagnostics - Waterford, MIJune 2020 to July 2020Swab patients for COVID-19Blood draws for Anti body COVID-19 testingHealth ScreenerMedix - Troy, MIMarch 2020 to June 2020Check temperatures for onsite construction workers for COVID-19. This was a temporary position. Task completed!PhlebotomistWilliam Beaumont Hospital - Troy, MIFebruary 2012 to March 2018Collect blood from patients in all age groups and prepared them for lab testing. Answer phones.In charge of employee scheduling.Trouble shooting.Microbiology experience such as preparing specimens for urine analysis, blood cultures, stool samples and saliva for various testing.PhlebotomistWilliam Beaumont Hospital - Royal Oak, MIAugust 2001 to March 2012Collected blood from inpatients from all age groups. Answer phones.Specimen processing.Medical AssistantBeaumont Weight Control Center - Royal Oak, MIMarch 2009 to February 2012Interviewed patients to obtain medical information, weight and height measurements and vital signs. Assessed patients and documented their medical histories. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Collected blood, tissue and other laboratory specimens and prepared them for lab testing. Performed monthly inventory and maintained office and medical supply counts. Performed vitals/glucose testing and assisted in administering injections and urinalysis. Demonstrated ability to lead and motivate outstanding healthcare teams. Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.Took and recorded patients' temperature, pulse, blood pressure and EKG. Monitored fluid intake and output levels.Transported patients to and from different departments. Partnered with team of registered nurses to achieve overall well-being of all patients. Accurately recorded and reported test results according to established procedures. Assistant Manager/Medical AssistantWilliam Beaumont HospitalNovember 2003 to February 2012Clawson Footcare Specialists - 615 W 14 Mile Road Clawson, MI 48017 Documented patient information obtained from assessing patients chief complaint, including medical history and medication intake.Evaluated patient care needs, prioritized treatment, and maintained patient flow. Trained new staff on quality control procedures.Assisted doctors with surgeries and non-invasive procedures. Authorized drug refills and provided detailed prescription information to pharmacies. Collected blood, tissue and other laboratory specimens and prepared them for lab testing. Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients. Performed monthly inventory and maintained office and medical supply counts. Performed vitals/glucose testing and assisted in administering injections and urinalysis. Skillfully performed suture removals for patients of all ages. Managed care for post-operative patients through discharge. Managed team of medical support personnel.Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.Followed infection control procedures.Skilled in collecting patient vital signs both manually and electronically. Transported patients to and from different departments. EducationHigh School DiplomaFerndale High School - Ferndale, MI1996Skills phlebotomy (10+ years) Venipuncture Plasma Excellent computer skills Laboratory Experience Patient Care EMR Systems Laboratory Procedures Experience Administering Injections Infection Control Training Medical Records Medical Scheduling Epic Medical Office Experience Vital Signs Anatomy Knowledge Insurance Verification Clerical Experience Medical Terminology ICD Coding Phone Etiquette Quality Assurance Medical Billing Computer Literacy CPT Coding Triage Employee Orientation Transcription Caregiving Arabic ICD-9 Physiology Knowledge Microbiology Medical CodingLanguages Chaldean - Fluent Arabic - FluentCertifications and LicensesNewborn Screening CertificateNovember 2007 to PresentAssessmentsMedical Lab Procedures - Phlebotomy  ProficientMay 2020Selecting proper supplies based on physician orders for specimen collection protocol. Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSMEDISOFT, EPIC, and E-THOMASFast and efficientHighly motivatedProfessional bedside mannerFast learnerVenipuncture/blood draw expert Team leaderTrained in pre- and post-surgical careMulti-taskICD 9 forms specialistWork well with othersSeasoned in medical clinical proceduresWork well under pressureMedical laboratory proceduresConfident in work ethicvery organizedproblem solverBilingual (Chaldean and some Arabic)

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