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EducationProfessional SummarySkillsExperienceCandidate's Name
762-667-6897 EMAIL AVAILABLE Atlanta, GA, GA 30339 Oglethorpe County High School, Lexington, GA June 1997 Organized Supervisor offers 12-year history of empowering leadership and team training. Coordinates and oversees workflows and manages scheduling to meet business demands. Committed to team safety, satisfaction and retention. Data Entry  Appointment Scheduling  Positive and Professional Conflict Resolution Customer RelationshipManagement  Work PrioritizationManager on Duty June 2018 - September 2020McDonald's, Athens, GA Led teams through onboarding process for swift integration into daily operations. Investigated customer complaints, identifying and changing processes to remove faults. Maximized employee performance with hands-on training and close mentoring. Inspired teams using motivational leadership style. Monitored numerous employee activities and assigned tasks to cover demand. Tracked employee performance to determine areas of strength and improvement. Operations Specialist October 2014 - November 2017 YRC, Athens, GA Supported business office operations and field sales with clerical expertise and procedural assistance. Met schedule demands by planning efficient transportation routes. Facilitated collaboration by communicating needs, goals and results team-wide. Delivered on cost, quality and schedule promises with each project. Handled large and complex data to analyze business operations and needs. Obtained optimal utilization of human resources, supplies and equipment through proactive project management. Improved processes to reduce bottlenecks, streamline workflows and optimize scheduling for business teams. Data Entry Clerk July 1997 - June 2009Estes Express Lines, Athens, GA Verified data accuracy by consistently reconciling work with documentation. Achieved daily production quotas through consistent workflow prioritization. Updated and maintained databases, tracking and improving recordkeeping. Identified and corrected data entry errors using established quality control methods. Minimized errors by contacting document owners to resolve questions, inconsistencies and missing data. Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.