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Title Administrative Assistant Customer Service
Target Location US-IA-Mason City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Mason City, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI enjoy typing, sorting, filing, taking inventories, and using balance sheets. Work ExperienceIndependent ContractorDepartment of Natural Resources - Mason City, IAJuly 1998 to June 2023Changed Air Quality filters at various monitoring sites in Mason City. For the purpose of recording the air pollution in Mason City.Customer Service RepresentativeAg-Celerate - Mason City, IAMay 2013 to June 2015Answered phones and assisted farmers in completing their Applications for seed products. Construction AssociateAlliant Energy - Mason City, IAOctober 1973 to December 2012Switchboard operator - directed calls incoming calls including emergency calls about gas leaks, down power lines, and outages.Cashier - took in utility bill payments.Draftsman - drew maps of electric and gas facilities. Thus keeping records of locations of underground gas lines and electric lines. Also assisting with how many customers are involved when experiencing an outage emergency and dispatching crews to locations of outages. I assisted Cerro Gordo County Engineers in establishing 911 addresses in rural Cerro Gordo County. Engineering Clerk - kept records of facilities installed and removed or retired. These records were used to support the need of rate increases.Updated records for Federal EPA Standards on PCB oil in transformers. These records were kept to reduce the possible exposure of cancer causing chemicals. Updated OSHA required records of all chemicals on company owned premises to keep public and personnel safe. Construction Associate - answered phones, completed applications for new electric and gas services, kept records of equipment used and retired. Updated locations of PCB oil and chemical records to EPA and OSHA standards. Created bills for installing gas and electric services and bills for damage caused to company owned facilities.Medical Records TechnicianJane Lamb Hospital - Clinton, IAJune 1973 to October 1973Typed up birth certificates and transcribed recordings of operation procedures. Also micro filmed records. EducationAssociate's degree in ClericalNorth Iowa Community College - Mason City, IASeptember 1972 to May 1973Skills Multi-line Phone Systems Clerical Experience Medical Records (1 year) Microsoft Excel Microsoft Word Process mapping Cash register Typing Animal restraint Cash handlingCertifications and LicensesDriver's LicenseAdditional InformationI was also a member of North Iowa CERT for 17 years. This is where I received training in Search and Rescue, Traffic Control, First Aid, Haz-mat, Disaster Animal Rescue, and Weather Spotting.

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