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Title Customer Service Benefits Specialist
Target Location US-TX-Fort Worth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  The Meadows ParkwayDeSoto,TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE cellSummary:To obtain a position within the organization that will allow me to utilize my skills and training for growthEducation:DeSoto High School1989-1993 Graduate (Academic-Diploma)Cedar Valley Community College1993-1996Major- Business ManagementPrairie View A&M University1994-1998Major- Business Management/AdministrationGraduate- BachelorsUniversity of Houston1998-1998Major- Business ManagementExperience:Christus HealthApril 2018- July 2020Benefits Specialist*Benefits Specialist to various health insurance coverages*Collected payments for plans including Pharmacy Benefits*Premier Customer Service provided*Provided Prior Authorization information pertaining to specific health coveragesDaVita Rx PharmacyJanuary 2011- September 2017Revenue/Billing Specialist*Customer Service Specialist*Insurance Verification*Patient Collections*Financial Assistance Specialist/*Medicare Part D Specialist*Payment Plan Creator*Accounts Receivable Specialist*Third Party CollectionsUniversity of Texas at DallasNovember 2008- January 2011Researcher*Organized and coded all data for the school (Urban streetresearch workingwith The Dallas Morning News)* Consulted with the Mayor of Dallas as a Research Team forUTD concerning street safety, sidewalks, street lights andstudent crossing areas* Assisted in Voting Registration* Utilized hand held devices mapping areas of concern forcertain areas of the* Dallas and surrounding citiesDallas Independent School DistrictPhysical Education TeacherJanuary 2008- October 2008*Physical Education Teacher*Proposed different activities and developed student health andfitness*Recorded all student wellness in line with The State of TexasEducation SystemUS BioservicesPatient Relation SpecialistNovember 2007- February 2008Special Synagis Program*Made appointments for parents to have their child vaccinated*Monitored multiple databases to keep track of all companyinventory*Documented area of the (State ) where c hildren had not beenvaccinated*Receive in coming calls from patients, pharmacists, anddoctorsconcerning vaccinations*Synagis Program (Speciality Dept)CVS/CaremarkCustomer Service Specialist/Team LeadNovember 2002- September 2007*Provide professional assistance with pharmacy benefit plans*Perform collection duties for non-payments for prescriptionsand medications*Resolution Specialist concerning complaints/Retention*Insurance Verification*Patient Collections*Prior Authorization Specialist*Team Lead/Account Manager*Premier Customer ServiceAssociations:*Member Kappa Alpha Psi Fraternity. Incorporated*Member of Toastmasters (Public Speaking)*Member of Prairie View Lodge #2000 AFAM Masonic Lodge*Member of Phi Beta Lambda (Business Organization)

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