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Title Administrative Assistant Customer Service
Target Location US-LA-Shreveport
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional whose strong academic success illustrates skill, value, and level of competence. Maintains courteous and professional working relationships and communication with employees at all levels of the organization. Operates with high degree of sensitivity and confidentiality.High Academic Honors Recognition / Deans List.Solid computer skills with a typing speed of 20 words per minute.Maintains high attention to detail for thoroughness and accuracy.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Patient Processing Release of InformationMedical Billing Medical Records Management Patient RegistrationIntroduction to ICD-10-CM Coding HIPAA Compliance Anatomy & PhysiologyElectronic Health Records (EHR) Electronic Medical Records (EMR) GreenwayComputer Information Systems Medical Transcription Office Accounting Principles of ManagementMedical Laws & Ethics Pathophysiology for Medical Office MS Office / MS WordCERTIFICATIONPursuing Certified Medical Administrative Assistant (CMAA)EDUCATIONUltimate Medical Academy Diploma  Medical Administrative Assistant, 2016PROFESSIONAL EXPERIENCEDr. D.L. Jordan, OD, Shreveport, LA 04/2017  PresentMedical ReceptionistOrganize and update patient demographic information using in-house EMR software.Schedule appointments, verify insurance eligibility, and collect copayments.Handle patient check in and check out; answer phones, fax, file and scan medical documents.D&K Care Services, Shreveport, LA 02/2017  PresentHome Health AideProvide companionship and personal care.Maintain a safe, secure, and healthy environment.Assist with activities of daily living  personal hygiene, mobility, and feeding.Good Will Industries, Ruston, LA 05/2015  09/2015Cashier / Customer Service RepresentativeGreeted customers upon entering the establishment.Managed cash in drawer and stayed aware of price of goods.Ensured establishment was clean and inviting.Lincoln Parish School, Ruston, LA 06/2010  11/2013JanitorKept facilities in clean and orderly condition; notified management concerning major repairs.Observed appearances and conditions of premises and equipment.Private Duty Care, Ruston, LA 07/2001  06/2010Patient SitterAdministered bedside and personal care, such as ambulation and personal hygiene assistance.

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