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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVEPursue a successful customer service related occupation while exhibiting my leadership, communication, and organizational skills.EDUCATIONTennessee State UniversityBachelors of AdministrationMajor- Business Management/ Human Resources Minor - PsychologyMay 2005Master of ScienceProfessional School CounselingMay 2008Education SpecialistInstructional LeadershipMay 2009WORK EXPERIENCEWHITES CREEK HIGH SCHOOLSchool Counselor/Academy CoachNovember 2007-PresentBuild Business Partnerships with the High SchoolResponsible for the teacher recruitment and onboarding.Responsible for Public Relations, Communications, and Student & Community Outreach.Responsible for teacher growth training, grant writing, and school planning activities.GAYLORD ENTERTAINMENTHuman Resource Generalist/RecruiterJuly 2005-November 2007Responsible for the recruitment and screening of applicants which includes, advertising position, answering inquiries about the position, scheduling interviews, conducting interviews, evaluating background and reference checks.Serve as the companys liaison with outside staffing agencies.Act as the representative at community functions, career fairs, and liaison to universities, etc.ASURION INSURANCE SERVICESCall Center RepresentativeApril 2004-July 2005Exhibited excellent customer service skills.Maintained professionalism while taking incoming calls in efforts to process cell phone insurance claims.Maintained excellent quality assurance scores while processing calls.Established excellent rapport with supervision and management staff.T.J. MAXXCustomer Service RepresentativeApril 1998-August 2003Developed customer service skills while primarily working the service desk area.Communicated extremely well with customers, creating a positive shopping experience for all.Frequently went above and beyond to assist customers with care and concern.PUBLISHED MANUSCRIPTSLittlejohn, T. & Putman-Yoquelet, S. (2009). Counseling African-American male survivors of sexual abuse: An intersection of genderand culture. International Journal of Social Health Information Management, Vol 2, Issue 2.HONORS AND ACTIVITIES2022 Academy Coach of the Year RecipientMorrow Scholarship for Academic ExcellenceEstablished D.I.V.I.N.E. (Mentorship Program)Member of American School Counseling AssociationMember of American Psychological AssociationMember of American Counseling Association |
