Candidate Information Title General Manager United States Target Location US-CO-Colorado Springs Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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ContactPHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLELINKEDIN LINK AVAILABLEpittser-Street Address a2253a (LinkedIn)Top SkillsTraining & DevelopmentDriving ResultsFood Safety Management SystemLanguagesSpanish (Limited Working)CertificationsEmbracing Unexpected ChangeServSafe ManagerDriver's LicenseCertified Coffee Specialist (CCS)Honors-AwardsDean's Honor RollTop 25 General Managers AwardPublicationsPublished WriterSara PittserGeneral Manager @ Gopuff ServSafe Manager, Process ImprovementColorado Springs, Colorado, United StatesSummaryWith over 20 years of work experience in the food industry, I am an experienced and versatile General Manager with expertise in food service and delivery. I have successfully managed multiple locations and teams for Gopuff, Five Guys, Zoes Kitchen, and Zio's Italian Kitchen, achieving high customer satisfaction, operational efficiency, and profitability. I have also acquired multiple credentials and skills, such as ServSafe Manager, Certified Coffee Specialist, Food Inspection, and Process Improvement. As a General Manager, I am passionate about providing quality food and service to customers, empowering and training employees while also providing the best support for growth and innovation of the organization. I am looking for a new opportunity to use my life and professional career experiences to enhance the employee and customer experience while supporting the mission and vision of the company. ExperienceGopuffGeneral ManagerMay 2021 - December 2021 (8 months)Colorado, United StatesFive Guys EnterprisesGeneral ManagerOctober 2018 - September 2020 (2 years)Colorado Springs, ColoradoZoes Kitchen1 year 7 monthsGeneral ManagerDecember 2017 - September 2018 (10 months)Colorado Springs, ColoradoPage 1 of 3Assistant General ManagerMarch 2017 - December 2017 (10 months)Zio's Italian KitchenGeneral ManagerAugust 2010 - January 2017 (6 years 6 months)Tulsa, Oklahoma AreaChili'sManagerMarch 2003 - August 2010 (7 years 6 months)Manager, Certified Trainer, QA Certified, Server, Bartender Created an excel spreadsheet that enabled us to get 100% on an HR audit Received above a 92 on all EcoSure visits since my graduation into management Assisted in catering deliveries and advertising to increase sales Held rollout training for the entire area for new food items As Culinary Manager decreased AvT from 2.96 to a 1.65 County News Inc.Assistant Office ManagerOctober 2006 - March 2008 (1 year 6 months) Supervised sales staff while motivating them to increase sales Prepared, designed and published 130 advertisements per week Wrote, edited and proofed outgoing advertisements distributed nationwide Executed outstanding written and verbal communication skills Mexico Joe'sBartender, Shift Leader, Trainer, Waitress, Cook, Busser, Hostess April 1996 - July 2002 (6 years 4 months)Stillwater, Ok Managed number of servers on floor, delegated responsibilities for opening/ closing shifts As Shift Leader was entrusted with responsibility to discount, comp and void sales Trained servers and bartenders using quality leadership skills Successfully completed weekly bar inventory Implemented excellent customer service and improved guest relations Page 2 of 3EducationOklahoma State UniversityBachelor of Arts (BA), English Language and Literature, General  (1996 - 2002)Tulsa Community CollegeSpanish I, II, III, IV  (2005 - 2006)Page 3 of 3