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Click here or scroll down to respond to this candidateCandidate's Name
Fort Wayne, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCaregiverOur House - Fort Wayne, INMay 2005 to PresentI was blessed to be able to stay at home to raise my only son and assist my elderly father with daily activities such as feeding, bathing and dressing, cleaning, paying his bills, taking him to his appointments, etc...Office ManagerTaz's Auto Repair - Fort Wayne, INOctober 2016 to May 2023 Schedule car maintenance appointments Maintain parts inventory Cash handling Resolve customer complaints and credit card chargebacks Filing Data entry Online ordering and shipping of parts Accounts payable and receivable Customer service Training of new employees Weekly payrollReservation ManagerQuality Hotel Westshore - Tampa, FLMay 2000 to December 2004 Process reservations Research and resolve credit card chargebacks Perform daily bank deposits Accounts Payable/Receivable Research and resolve vendor and delinquent accounts Resolve customer complaints Perform manager on duty responsibilities Prepare and process bi-weekly payroll Generate weekly forecasting report Reconcile daily cash drawers Maintain weekly F/D schedule Data entry PBX operatorOffice ManagerImage Cars, Inc - Fort Wayne, INJanuary 1999 to April 2000Daily bank deposits; prepare weekly payroll, process Accounts Payable/Receivable, maintain used car inventory, process vehicle titles and registrations, monthly sales tax remittance, QuickBooks software, data entry, and filing.Administrative Assistant to the ControllerVorderman Motor Werks - Fort Wayne, INJanuary 1997 to April 2000Daily bank deposits, process and review retail and lease contracts, process vehicle titles and registrations; assist with Accounts Payable/Receivable, research and resolve delinquent accounts over 60 days and credit card chargebacks, maintain VW warranty input, operate Lease Link and ADP system, data entry, 4 line phone system, and filing.Fleet and Dealer MgrIndiana BMV - Fort Wayne, INJuly 1994 to January 1998 Process titles and registrations Balance weekly and monthly batch Maintain area bank and dealership paperwork in a timely manner Reconcile daily cash drawer Data entry PBX Operator Filing Customer serviceEducationBachelor's degree in Criminal JusticeAIU Online - Chicago, ILMay 2023 to PresentHigh school or equivalent in Required studiesNorthside High School - Fort Wayne, INAugust 1990 to June 1993Skills Administrative Assistant Filing (10+ years) Payroll Scheduling Cash Handling (10+ years) Word Accounts Receivable (10+ years) Billing (10+ years) Receptionist (8 years) Data Entry (10+ years) Copier (10+ years) General Office (10+ years) Scanning (5 years) PBX Operator (4 years) Title Processing (8 years) Accounts Payable (10+ years) Dealership experience (7 years) Forecasting (2 years) Customer service (10+ years) QuickBooks (2 years) Caregiving (10+ years) Clerical Experience (10+ years)Languages Spanish - Intermediate English - ExpertAssessmentsReceptionist/Office Assistant ProficientSeptember 2019Assesses personality traits that result in high-quality customer service. Full results: ProficientCustomer Focus & Orientation Highly ProficientJuly 2019Responding to customer situations with sensitivity. Full results: Highly ProficientPersonality: Hard-Working ExpertJune 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ExpertFront Desk Agent (Hotel) Highly ProficientNovember 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly ProficientHome Health Aide Skills Highly ProficientFebruary 2020Providing care to patients in a home setting.Full results: Highly ProficientCustomer service ExpertFebruary 2022Identifying and resolving common customer issuesFull results: ExpertCustomer focus & orientation Highly ProficientMay 2021Responding to customer situations with sensitivity Full results: Highly ProficientCustomer service fit Highly ProficientJune 2021Measures the traits that are important for success for customer service roles Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
