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Title Scrum Master Software Engineer
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Candidate's Name
Senior Principal ConsultantStreet Address  Blew CTEast Brunswick, NJ Street Address 6PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYSkilled IT Professional having 18+ years of extensive experience with the analysis, design, development, testing, installation, configuration, maintenance and management of applications in Mainframe environments/technologies such as OS/ 390, Z/OS, ISPF, VS COBOL II, DB2, CICS, MQ Series, JCL, VSAM, SYNCSORT, Easytrieve, File Aid, Xpeditor, InterTest, RDZ, Python, Endevor, BMC, DB2, IBM Utilities, SOLA and CA-7.Tasco Develop and maintain comprehensive on-line mainframe applications in addition to multiple batch processing systems. Display not only very advanced technical abilities, but also has proven to be a great mentor and technical advisor to other team members. Fulfill several roles within IT, ranging from Programmer Analyst to Software Engineer and Technical Project Lead.TECHNICAL SKILLSHardware: IBM System zOS 390, IBM Personal Computers, Windows Server, Unix.Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS -JCL, IBM Utilities, IBM Startool, SDSF, SYNCSORT, File-AID, Endevor, Change Man, DB2, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, Smart Test, Expediter, RTZ, Python., Dimension, TascoPharma: Eligibility, Mail Order and Adjudication (Prescription Benefit Management), Wealth Management, Telecom.Development Tools/Languages: MS Office, Project Visio, SharePoint, Rally, Java, SOAP web servicesEXPERIENCEOPUS Technology, US RemoteClient: FIS- Program Manager / Tech Lead Technology, July 2023  Feb 2024Skills: MS Office, Visio, SharePoint, Rally, JIRA, Agile, Scrum Master, PMPLiaised with internal and external parties and stakeholders.Evaluated and reported the progress and results of the programs and projects.Managed the development of new programs to support the strategic direction of the organization.Developed an evaluation method to assess program strengths and identify areas for improvement.Ensured goals are met in areas including customer satisfaction, safety, quality, and team member performance.Involved in minimum coding using COBOL,DB2,JCL for some reporting and analysis part.Genpact, US New York NYClient: Morgan Stanley-, Senior principal consultant, DEC 2020  May 2023Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM Utilities, TOM, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, Azure.Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Java, SOAP web services, JIRA, TCM, Agile, Scrum Master Supported business strategy by forming a backlog of features and user stories for use by the delivery team(s). Regarded as a mentor and credible leader, coordinating internal and external contractors and staff throughout the project lifecycle, and negotiating pricing, timelines, services, and terms with vendors. Define timelines, budgets, KPIs, deliverables, and milestones; allocate resources. Involved in COBOL compiler upgrade from 4.2 to 6.3 Involved in coding & maintenance of application programs using COBOL,DB2,JCL, Easytrieve etc. Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning. Articulated requirements for each user story with detailed acceptance criteria. Used data and insights from multiple sources that benefits business and members. Pursued incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements. Worked collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning. Ensured completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts. Prioritized and collaborated in resolution of issues and defects. Seek and improved processes across the delivery team(s) by using retrospectives to inspect and adapt. Communicated with team members, stakeholders, and all levels of management. Collaborated with UX (User Experience) team to incorporate customer feedback into future patches and iterations. Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly. Modified some CICS programs for additional validation for certain fields. Oversaw entire product deployments from vision and creation to rollout and delivery. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Assisted in the definition of the project plan, scope and schedule involving all relevant stakeholders and ensured technical feasibility. Established criteria for each milestone within the product roadmap to measure developmental progress. Achieved operational objectives by contributing information and recommendations to strategic plans, implementing production, productivity, and customer service standards.Genpact, US Buffalo Grove, ILClient: CVS Health, Principal consultant, DEC 2017  NOV 2020Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM Utilities, TWS, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve. RTZ, SAR.Development Tools/Languages: MS Office, Visio, SharePoint, Rally, Java, SOAP web services, Agile, Dimension.Supports business strategy by forming a backlog of features and user stories for use by the delivery team(s).Articulates requirements for each user story with detailed acceptance criteria.Uses data and insights from multiple sources that benefits business and members.Pursues incremental delivery by looking for ways to meet business goals and end users through frequent, measurable enhancements.Created and modified some CICS & batch programs using COBOL, Db2, MQ series etc.Works collaboratively and uses best practices with the delivery team(s) to support backlog refinement, sprint planning, and long-term release planning.Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing or, where necessary, contributing to manual testing efforts.Prioritize and collaborate in resolution of issues and defects.Seeks and improves processes across the delivery team(s) by using retrospectives to inspect and adapt.Communicates with team members, stakeholders, and all levels of management.Created some JCLs for some adhoc process & performance improvementWorks with stakeholders to identify solutions that support their business requirements.Apex,US: Buffalo Grove, ILClient: CVS Health - Technical Lead, MARCH 2017 - DECEMBER 2017Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.Recommend and facilitate quality improvement efforts.Perform initial triage and resolve high priority incidents.Created and modified some CICS programs.Identify root cause of issues and implement permanent fixes.Monitoring of applications and optimize run times of batch process.Created system documentation, produced the required playbooks and business document.Coordination with peers and application teams to handle ticket inflow.Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.Educating and demonstrating the benefits of the Agile frameworkLead re-engineering teams and act as project manager in some casesGuiding the team through continual improvement via acceptance and commitment to Agile principlesProviding advice and input into technical solutionsBuilding effective relationships with internal and external stakeholdersAbility to resolve technical issues through debugging, analysis and investigationAbility to collaborate with other developers and other team membersAbility to guide the efforts of other developers.Wipro,US: Buffalo Grove, ILClient: CVS Health  Lead consultant, MARCH 2011 - DECEMBER 2016Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM Utilities, TWS,File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Control-M, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, RTZ,SAR.Development Tools/Languages: MS Office, MS Visio, SharePoint, Rally, Java, SOAP web services, Agile.Recommend and facilitate quality improvement efforts.Perform initial triage and resolve high priority incidents.Identify root cause of issues and implement permanent fixes.Created and modified some CICS programs.Monitoring of applications and optimize run times of batch process.Created system documentation, produced the required playbooks and business document.Coordination with peers and application teams to handle ticket inflow.Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.Educating and demonstrating the benefits of the Agile frameworkLead re-engineering teams and act as project manager in some casesGuiding the team through continual improvement via acceptance and commitment to Agile principlesProviding advice and input into technical solutionsBuilding effective relationships with internal and external stakeholdersAbility to resolve technical issues through debugging, analysis and investigationAbility to collaborate with other developers and other team membersWipro,CHENNAIClient: Verizon - Technical Lead, SEPTEMBER 2006  FEBRUARY 2011Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, DB2 Connect, SORT, Control-M, QMF, FTP, MQ Series, XML, NDM, Endevor, IMS DBDevelopment Tools/Languages: MS Office, MS Visio, SharePoint, Java, SOAP web services.Perform initial triage and resolve high priority incidents.Identify root cause of issues and implement permanent fixes.Monitoring of applications and optimize run times of batch process.Coordination with peers and application teams to handle ticket inflow.Brainstorming with team to provide process improvements and automation solutions to recurring incidents.Create process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.Involved in design and development of modules for an Enterprise Security device.Handled System and Regression Testing, created Test Plan and proactively identified issues ahead of release.Handled Configuration Management and Bug Tracking tools for team.Modified some screens using CICS with IMS DBDeveloped automated some process for Build Management.Xerox, India - Senior Software Engineer MAY 2006 - AUGUST 2006Mainframe: COBOL, CICS, zOS MVS, TSO ISPF, VSAM, MVS  JCL, IBM, TWS, Utilities, File Manager, SDSF, SYNCSORT, File-AID, Change Man, DB2 Connect, SORT, Spufi, QMF, FTP, MQ Series, XML, NDM, Easytrieve, Assembler. IMS DB .Development Tools/Languages: MS Office, Project Vision, SharePoint, Rally, Java, SOAP web services.Ability to collaborate with other developers and other team members.Creating documentation and system designCoding and testingProviding solution to complex problemsModified some screens using CICS with IMS DBInvolving in production supportSprint, India - Senior Software Engineer AUGUST 2005 - APRIL 2006Cendant Mobility, India - Senior Developer MAY 2004 - AUGUST 2004EDUCATIONUniversity Of Madras, India - Bachelors in Electrical Engineering1997 - 2001AWARDSReceived the Adjudication Star award from CVS Health.Received Employee Appreciation from CVS HealthCERTIFICATIONCMITS Agile Scrum Training @ GENPACT, June 2020GREEN BELT CURRICULUM @ GENPACT, June 2020Machine Learning  Skillsoft May 2022Big Data Expert  Edureka Jan 2022CMITS Agile Scrum Training  GENPAJun2020Green Belt Curriculum  GENPACT Jun 2020RPA Citizen Developer Foundation, UIPath  Robotic Process Automation Sep 2020

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